Roto-Rooter Plumbing & Water Cleanup
4480 Bridgeway Ave Ste B, Columbus, OH 43219
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|Mon - Sun:|
Services: Clear Drain Clogs, Water Heater Repair, Sewer Main Clearing, Septic System Repair, Drain Cleaning, Septic Tank Cleaning, Fire Damage Restoration, Water Damage Restoration, Drain Cleaning, Septic Tank Cleaning, Septic Tanks, Sewer Main Clearing, Septic System Repair, Sewer Main Repair
Emergency Service: Yes
Free Estimates: Yes
Same Day Service: Yes
Had a really good experience on a Sunday afternoon, they dispatched a tech within 20 minutes of my first call to the main switchboard. Christian (3891) was a phenomenal tech who walked us through everything he was going to do in order to clear our blocked drain(s). He was quick, efficient, and extremely courteous.
I submitted online request for service to have basement drain cleared. I received call within 30 minutes that a service technician would be at my home within 45 minutes to provide services. Two (2) hours later I had to call only to find out that there was a slight miscommunication between the service technician and dispatcher, but that they would be sending someone out in the next 20 minutes. When the service technician arrived he was professional, told me what needed to be done and promptly performed the work. Despite the mix up with service time, I am satisfied with the work.
We had a bathroom sink drain that was completely obstructed. I booked an appointment online around 6am this morning and by 8:45am Ray was on site to take care of the problem. He was in and out in less than 45 minutes and did an awesome job and was extremely thorough and professional. Very pleased with the quick response and service he provided.
Hats off for Matthew Price (#1563) for a job well done. He answered all our questions, was friendly, considerate, and went the extra mile arranging for a sewer camera inspection to be done within the hour. Matthew = positive Roto-Rooter representative. Thanks, Matt!
Brian came on a holiday and spent two plus hours warming and unclogging our sludge-frozen pipe. He did a good job. Unfortunately the frozen pipe has cracked and we'll have to call once again to get that problem rectified. Based on the work done, I would recommend them.