Plank's Cafe & Pizzeria on Parsons
743 Parsons Ave, Columbus, OH 43206
Price Range : Below Average
Good For Groups: Yes
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WORST SERVICE EVER! Julie Plank (the sister of the brothers who own it-her words not mine) was so rude and disrespectful! We ordered at 11am today 2/23/18 for delivery at 1145am for lunch (we are down the street at the hospital with limited time to spare) and they wrote the wrong information down! So instead of apologizing and making the situation right she made it sound like it was our fault! Her response was “well do you want the pizzas or not and we aren’t giving away free pizzas!”
Ma’am you took the order and was being rude, you made a mistake and still had nerve to be rude? Worst customer service ever and the sad thing is this is not the first time I have had a horrible experience with this woman! She should never be aloud to answer the phone! NEVER AGAIN!
Went there to try something different. I had the hot roast beef with potatoes. I thought the price of 9.50 was abit steep. Too much gravy on it which really didn't taste good. Asked for stuffing which was extra and had to return it. Was mushy. Like the atmosphere. Next time I'll get pizza or a sub.
03/26/2011Provided by Citysearch -
3 times ive been here. sucked every time. food/cook was sloooow everytime. german potato salad is the nastiest ish ever! fish sucks. service...eh, if you wanna call it that. either im an a-hole of epic proportions...OR...they are consistantly service retarded. never had the pizza though. people swear its ""the best"". ill go back once more to try the pizza.
03/19/2011Provided by Citysearch -
My boyfriend and I went in on a Saturday afternoon around 4:30, hungry and looking forward to a meal. I hadn't eaten there for years but occasionally order pizza to be delivered at work. I will not any more!
We sat down and were completely ignored. Not even one instance of eye contact from any of the workers. It wasn't that crowded at all. We waited for 15 minutes and left in disgust. Great way to treat your (potential) customers, guys.
12/16/2010Provided by Citysearch -
Ordered two large pizzas for delivery downtown - gave a phone number to call when they arrived. We had to call looking for our pizza. Said they couldn't find the place and we had given them the wrong number (really? you didn't write it down wrong, maybe?) No offer to correct the situation - so not a fan of the service
06/30/2010Provided by Citysearch -
Unfortunately, the pizza is relatively good. However, the entire restaurant sucks in general. I work in the ER at a local hospital. We called in over 10 orders for well over $120. When they delivered the pizza (which took an hour and a half!) we discovered they charged every individual order a $2.00 delivery charge. I called the restaurant and they said that was customary - even though every order went to the exact same place with the money ready at the front door when the delivery guy got there.
Then we found out that the delivery guy does not get any of the delivery charge Plank's rips off of it's customers.
Because of their ethical behaviors, I will never order from Planks again. Much better pizza around town where the joint doesn't rip you off after already charging you too much for what you get!!!
I LOVE Plank's pizza.It's yum yum, sugar dough crust is amazing. But it doesn't take away from the fact that our waitress was very rude. Not only was she rude but she had bad hygiene, greasy hair, odor, bad teeth, overweight . I was scared her tooth would end up in my food. If I recall I think her name was Roz. All I know is that I will never bring my family back there with her lousy attitude and vulgar language. Oh and also the beer is over priced and so is the soda, they charge for refills.
12/19/2008Provided by Citysearch -
Fresh ingredients, great meats and a sweet crust/sauce(I don't know which it is that's sweet). Their pizza is the best in Downtown Columbus. If you're a buckeye fan, you have to go atleast once. You'll most likely go back too. I try to pick one up atleast once a month and it's a 20-30 min drive for me to get it. Well worth it though. The sweetness of the crust/sauce combined with the spiciness of their pepperoni and sausage is awesome. If you're looking for a place to get some pizza while you're down there for a game or event, make it a stop.
01/21/2006Provided by Citysearch -
After moving to Kansas---and discovering the pizza gold mine that we had in Planks---their pizza is the best! You don't realize what you have until it is harder to get to! Every trip back to our home town includes at least 2 stops at Planks! A must visit place- especially on Tuesday evenings.
02/08/2003Provided by Citysearch -
I absolutely love Plank's. They have great pizza (some of the best I've ever had!! especially the pepperoni), great decor, and great atmosphere. There's a certain friendliness there that is hard to describe. The food is not too pricy, they have plenty of drinks at the bar, and my family always goes there to have a good time when we all get together. I definitely recommend it!