1446 Bethel Rd, Columbus, OH 43220
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10/30/2011Provided by Citysearch -
After a few bad experiences I decided to give the old Panda Inn another chance. I went to their website and it was down, so I called to see what was wrong and they had no idea what the issue was.
The hostess was very helpful and told me what their lunch specials were and I decided on Gen Tso's chicken. I then preceded to order an egg roll when I was informed that I was unable to order one egg roll, I had to order two. They were unwilling to sell me one egg roll, and said that an order of egg roll was two egg rolls and refused to sell me one!!! Are you serious??
04/19/2010Provided by Citysearch -
As I recently found out, the Panda Inn on Bethel at Go Down is under new management. The new chef brings his authentic Chinese culinary skills to a refurbished interior. The food can be ordered from an ""American"" menu version or a traditional Chinese version. It's all good but if you're not used to traditional food it may be a surprise sometimes (note: the snails are not what we would call escargot). The Koi Pond is an attraction for the kids, and the fish tanks in the front will be of interest to those who wish to order REALLY fresh seafood, including shell fish.
05/24/2009Provided by Citysearch -
Stopped in on a Sunday at 5:30pm. One other party in the whole restaurant. 20 minutes after ordering still no appetizer or refills on drinks. Wait staff standing at the bar chatting among themselves. Got up and walked to door. Girl at cash register talking on phone while I stood there. Still no response. I had to interrupt her and tell her the service was slow and unacceptable. Only reply was ""sorry"". My dining companion and I then left.
I stopped there on the recommendation of a friend. However, judging by other reviews posted my experience was not unique.
Don't go to this place if you don't want to be strong armed!
My girlfriend and I went to this Panda Inn last night for dinner and were horribly treated. We sat down and were never asked for a drink order. We then ordered and when the food came out, the waiter brought me white rice instead of the fried I had requested. He also had no pacing on the food and brought out the dinner at the same time as the appetizer. The food tasted OK, better than most Chinese fast food,but not as good as several other Chinese restaurants such as China Dynasty, Happy Dragon, Hunan Lion, or Hunan House. At the end of the meal the waiter didn't ask us if we wanted anything else (my girlfriend was thinking of trying one of their sweet drinks as a desert) but instead just threw the bill down on the table and disappeared. Because of the mediocre service I left what I thought was a generous tip all things considered of 10%.
As we got up to leave, the waiter came over to our table and told me that I needed to leave more of a tip, that 15% was standard.
I asked to see a manger and tried not to disrupt the other patrons. I took the manager to the side and explained myself to him. Instead of agreeing that the behavior was unacceptable, the manager AGREED that I should have left more of a tip. I politely but firmly explained that tips are not required, that I would not change my tip amount, and that I would never return to that restaurant again. Save yourself the trouble of being harassed and head to Hunan Lion 2 blocks up Bethel Rd. instead of this place. Hunan Lion has better food, better atmosphere, the same prices, and a far superior waitstaff.
09/26/2008Provided by Citysearch -
If you want good ethnic food, find out where they eat. Panda Inn is popular with local Chinese, and for good reason. The trick for Americans is to know what to order. First, ask for the Chinese menu - otherwise you will get the lame ""americanized"" standards (General Tso's, Sweet&Sour Pork, Orange Shrimp, etc.).
SOME THINGS NOT TO MISS:
Soup: Fujianese Dumpling Soup (a favorite in owner's hometown - you will never eat wonton again)
Appetizer: Chive Dumplings (split the top and drizzle with the vinegar juice that comes with it)
Vegetable: Order greens sauteed with garlic (ask the server what is fresh today - Chinese Water Cress, Tender Pea Vines, or Chinese Broccoli (very mild - and very different from American broccoli)
Fish: Flounder Paradise (flounder wrapped around scallions and crab meat)
...or for Spicy Fish: fried Szechuan fish
Something Different?: Tender Spicy Bamboo (sauteed with jalapenos)
Something Really Different: Three Cup Squid (we always order this with wary newbies who then proceed to devour it with delight - delicious)
Want something REALLY spicy? Order a bowl of fish served in Szechuan peppercorn broth. Eat the fish on rice. Don't mess with the peppercorns, though, unless you don't mind a numb tongue.
A couple of writers said they had ""intestinal discomfort."" My wife and I have been going twice a month for 6 years and have never had a bad experience.
06/16/2008Provided by Citysearch -
My mom used to take me when I was a pre-teen and we lived in Hilliard.We both loved the food and the prices then.
Now I am 32, I still LOVE the food and prices.Feeding a family of 6 is never cheap, all of us are about quality food,we can all eat a lot of food with leftovers for about $40 & tip!
The service is always wonderful!
We drive from Pickerington,and is well worth the wait!The kids love to hear ""want to go to the Panda Inn?"".
I think a lot like them .......YUM.......!
05/17/2008Provided by Citysearch -
This is one of the few authentic Chinese restaurants in Columbus. Please don't waste your time and money on an Americanized dish like General Tso's Chicken, only because the authentic stuff is so wonderful! The menu is huge, and the value is great. Lunch specials are really cheap and taste great. The staff is wonderful and friendly. Seating and service are great. The owner knows me well and can almost order for me. Highly recommended!