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Hours
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Brands
aveo, buick, cadillac, camaro, chrysler, cobalt, corvette, dodge, equinox, ford, gmc, honda, impala, jeep, malibu, mercury, nissan, silverado, tahoe, traverse
AKA

Jack Maxton Chevrolet Inc

Categories
New Car Dealers, Used Car Dealers

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Reviews

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Overall
I was looking for a vehicle in...

I was looking for a vehicle in a specific price range. Additionally, I was looking for something with a little bit of muscle, lower miles and a decent price. I talked with Bob Bricker, sales manager and Dusty Lenz, sales rep. They found a few different options for me and we discussed some different financing plans. My credit isn't horrible, but it isn't perfect, either. When I had finally decided on a car, they called me back and told me about a different vehicle that they had just taken on trade that day. It was a perfect match to what I was looking for. 2005 Dodge Magnum, RT. The vehicle was in great shape, though there were a few things that needed fixed. When I asked them, they worked that into the deal and I still came in almost 2000.00 below KBB on the vehicle. I had one other issue with the car, discovered after having it for 4 days. I called and they had a technician fix it for me...for free. No questions, no haggling, no arguing. I will, without a doubt, purchase many more vehicles from this dealership. They were honest and straightforward and worked with me to ensure I got the very best deal possible. Couldn't be happier with the experience.

haydabeck

04/13/2007

Provided by Citysearch - 
Overall
Their salesman lied to me and I caught him!!!

I asked Sylvester Hagan, salesman, for a quote over the phone. When I got to the dealership he had tacked on $800 more than the quote. When I confronted him about it, he said there was no way he could give me the price he quoted. When I asked why then did he quote me a price he could not give me he said to get me in the store because most customers will end up paying more than the quote once they get back in the store. I then accused him of lying to me. He admitted to it and asked me what I was going to do about it. He told me if I don't like it go somewhere else because he does not care what his customers think as long as he gets the sale. When I asked for the manager, the manager supported his salesman. The letter I wrote to Jeff Mauck, owner, was mysteriously never received and I never got a response. The manager did call me back two days later to say he spoke to Sylvester, admitted his mistake and offered me the car $500 dollars above the quoted price. I rejected the offer. A day later the manager called me again and offered the vehicle at the quoted price. I told him he should have offered me the quoted price the first time before he lied to me and I bought a similar vehicle at another dealership.

Jack Maxton Chevrolet cannot be trusted and should never be shopped at by anyone.

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