Brio Tuscan Grille
3993 Easton Sta, Columbus, OH 43219
BRIO Tuscan Grille - Columbus - Easton
Bike Parking: Yes
Good For Groups: Yes
Wheelchair Accessible: Yes
Cuisines: Family Style, Italian, European, Continental
Alcohol: Full Bar
Takes Reservations: Yes
Outdoor Seating: Yes
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Horrible Service. Long wait. Mediocre food. Over priced.
Dont go here if you have children who want to eat. Took over 1 hour 40 minutes for them to bring a kids meal out for my toddler.
My friends grilled shrimp came out raw.
Our server had to be asked to bring out the bread after over an hour of us just sitting there waiting to order food. Had to ask 3 times to get a refill of lemonade, and finally had to stand up and nearly shout to get her attention while she was stopping by our table. Whats the point of asking people if theres anything they need if she is not even looking at the people she is talking to or listening to requests. She got annoyed of my request for her to improve her service, and requested to switch tables. I saw her serving another table while the manager had some dude with no personality come out and at least take care of basic requests like bringing my check so that I can finally pay and leave.
Definitely not worth the money. You will certainly lose your appetite from the poor service you will get.
Took over 20 minutes to get seated. Took over an hour before they took our order for food. Took over an hour for them to check if we had the drinks we needed and didnt even serve bread til we requested them to an hour after being seated.
Manager asked me to come see them again soon after hearing the issues I addressed.... Was that a joke???
If youre in the Easton area looking for good food, there are so many better choices than Brio Tuscan Grill at Easton Town center in Columbus. This place is aweful!
06/26/2008Provided by Citysearch -
I have dined here 10 times....each experience gets worse and worse thanks to the service.
Food is excellent each time.
Service has gotten worse each time. This last visit, on a Thursday night was the worst I've experienced in 2 years. Three of us sat down at 730 on the patio, we had a spinach appetizer, 2 pasta dinners and a chicken on the bricks, coffee, and desert and we still got out of there in 2 hours and 45 minutes. Our server had 3 tables, with us being the 1st, and all 3 tables (with groups of 5, 8, and 4) were seated after us, and left before us.
Each time our server came by, she apologized for how long things took.....yet everyone around us got their food and drinks (1 person had 2 glasses of wine in our group, i had water) before us and left before us.
I will not return to Brio again for dinner and certainly not to the server who waited on us.
03/24/2008Provided by Citysearch -
parking meter 25 cents for 12 min, a hour at a time -did not see any valet on sunday.we got drinks and SPICY SHRIMP PEPERONATA .good start-we never been there before and the waitress was not that helpfull.GORGONZOLA LAMB CHOPS(over cooked)ROASTED CHICKEN & BUTTERNUT SQUASH RISOTTO tast was good.#3--Herb chicken brest with mashed potatoes and carots that were undercooked.(not that good) BISTECCA INSALATA not that good.FIELD GREENS SALAD was better my coffiee was cold the bread was not good or hot it was like sponge.i would not go back
a better choice is Robins Italian Cafe 4720 E Main St, whitehall(columbus) it
was Butch's Italian Cafe and before that it was Armando still a great family run place: I have family that will only eat there when they are in ohio! portions can be big, and/or they give option of half portions. they also carry the best cheescakes. serving size is huge, better get a to go box or share. thay make there own pasta and the shrimp is to die for.
the other 2 people that were with me said olive garden was better than Brio Tuscan Grille hands down.
02/08/2008Provided by Citysearch -
The food at Brio is pretty good, but I much prefer their sister restaurant Bravo. To add insult to injury, the service is atrocious! I've been told that I'd have a 15 minute wait and ended up waiting over 2 hours! If you do go, make sure to get the espresso gelato. It's one of the only things that makes the trip worthwhile.
08/02/2006Provided by Citysearch -
From the moment you walk in you see the class. I have dined in this restaurant a number of thimes and I have never once had a less than superb expierience. No other Restaurant that I have visited has been so consistant. Every time I go I am impressed with the knowledge of the server and the personal visit from one of the management staff. The food is definetly something to brag about also. Every time I go I get something different and I am blown away by the excellence. The final thing I can rave about is the wine selection. For a large resaurant chain they have a great wine selection with some wines that are not availible anywhere else. I highly reccomend Brio for a great dining expierience that is a rareity these days.
05/16/2006Provided by Citysearch -
My husband took my parents and myself there for dinner on a Friday night. While we were seated promptly, our waitress was an idiot and kept messing up our orders all night. We were never given any compensation for this, such as a free dessert or salad, and she was rude all night. They barely gave me any wine in my wine glass, and the red wine was poured in a white wine glass. When I'm paying $7.95 for a glass of wine, I would like more than 2 ounces. It was incredibly loud, and I felt like I was shouting the entire night. The food was average; well overpriced for what you received. Needless to say, I will not be going back there any time soon. I can make much better Italian food at home, and I can drink wine better wine.
05/03/2006Provided by Citysearch -
I visited this restaurant on a business trip to Columbus based on the Citysearch rating. It wasn't bad, but it wasn't great either. My expectations were based on my frequent travels to New York, and it did not live up to that. The restaurant is somewhat like a fancy Olive Garden. The food is pretty good, and the service can be spotty. It's not an authentic, family-owned italian restaurant, though.
09/03/2005Provided by Citysearch -
Two of us were travelling on business and stopped in at Brio without reservations. We were immediately seated at a table that for all practical purposes was in the kitchen. The scene was loud, somewhat chaotic, and not condusive to business conversation over dinner. A terrible location I thought until we were offered a free Ceasar salad and a potato dish appetizer that were incorrectly ordered for other tables. A great perk from our server to compensate for the table location. Our waiter was excellent and responsive for the entire meal. The portions were massive and their quality was excellent. I definitely recommend the Lobster and Shrimp dish. Will return in the future. Reservations definitely recommended.