Affordable Appliance Service
Columbus, OH 43209
My Frigidaire Refrigerator water and ice dispenser had stopped working, after reading the reviews I decided to schedule an appointment. The technician didn't arrive as scheduled so I contacted his office, he called and was supposedly reading the wrong days schedule, was apologetic but arrived 2 hours later in an unmarked red dodge caravan with no state licensing information, which is probably why they're cheaper than most places. It took several tests being a digital refrigerator and two new parts which he didn't have so he excused himself to a parts store which took another hour plus 2.5 hours of work totaling 5 hours of inconvenience but he did clean my appliance and take 10.00 (what a deal) off the bill for my inconvenience and charged me 200.00, The next day after working 12 hours I came home to my kitchen floor flooded out, the refrigerator was leaking so I turned off the water, cleaned the mess and called their office at 3:00 pm, they would have him call me. At 7:00 pm without any return calls I called the office number again and got a machine and left a message. Next day at 10:00 am they called, said they were booked through 3 days and scheduled another appointment. Again this appointment was not kept and another call was made, this time they claimed sent him to the wrong address, when I googled the address it didn't come up, so I called the police information line, their was no such address but the technician did call and arrive 1 hour later. When the water was turned on again we could hear water leaking, he had reversed the water supply and return lines causing the problem, said sorry, provided his personal cell number for any further issues and said thank you for your business. I certainly won't put myself through this again and won't recommend them.
I am so impressed. Called in the morning, they were there the same day - on time. Clean cut very knowledgeable
repair named Frank Woods. This guy is the best!
Diagnosed the problem, fixed it, out the door in less than
30 minutes. I will never call another appliance repairman
except for Affordable. They simply can't be beat.