Columbus, OH Meta Bank

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Helpful Reviews 
Comenity Capital Bank
Paul G. rated

My spouse and I are so dissatisfied because this FIRM is so unprofessional in the way they sell their service to: Doctors, Dentist, and Healthcare providers in fact I have listed our issues with this “So called Comenity Bank”! Your Bank must understand that what you do to their customers reflects on them and not to your; (Comenity Bank) cause you are a third party contractor for your customers and not the other way around.ISSUES1. We called 3 times for changing our address since: (March 4, 20, April 5 2018) did not Change!2. our Billing Statement went to our old address with the USPS yellow sticker with new address!3. This has been done for the past (3) months.4. We called again to try to change our address only to have snooty Call Center agents and been and laugh at several times.5. Your statement is so hard to read and understand just like: (FIA, Citibank, and Synchrony Banks) 6. This reflects non-professional and miss leading to your Clients or (Customers)7. Their customers makes there decision based on your firms attitude from firms they do business with! Only see the plan their Doctorsor Healthcare they are using.SUMMARY:With the above comments are upsetting with us the we are going to another Hearing Firm to do business with, but first we are going to ask if they do business with: “COMENIT – HEALTIPLAN” then we will go to another Hearing Company until we find the Firm that does not do business with your FIRM.

Comenity Capital Bank
Paul G. rated

My spouse and I are so dissatisfied because this FIRM is so unprofessional in the way they sell their service to: Doctors, Dentist, and Healthcare providers in fact I have listed our issues with this “So called Comenity Bank”! Your Bank must understand that what you do to their customers reflects on them and not to your; (Comenity Bank) cause you are a third party contractor for your customers and not the other way around.ISSUES1. We called 3 times for changing our address since: (March 4, 20, April 5 2018) did not Change!2. our Billing Statement went to our old address with the USPS yellow sticker with new address!3. This has been done for the past (3) months.4. We called again to try to change our address only to have snooty Call Center agents and been and laugh at several times.5. Your statement is so hard to read and understand just like: (FIA, Citibank, and Synchrony Banks) 6. This reflects non-professional and miss leading to your Clients or (Customers)7. Their customers makes there decision based on your firms attitude from firms they do business with! Only see the plan their Doctors or Healthcare they are using.SUMMARY:With the above comments are upsetting with us the we are going to another Hearing Firm to do business with, but first we are going to ask if they do business with: “COMENIT – HEALTIPLAN” then we will go to another Hearing Company until we find the Firm that does not do business with your FIRM.

Comenity Capital Bank
Taneka O. rated

I'm so dissatisfied because y'all let a evil person open an account in my damn name. Now I have to fight to straighten up my account and credit report because of this person. I don't understand why I got to send my important things to y'all but y'all didn't asked that female no type of prove that she is the real me.

Telhio Credit Union
Trudlebug B. rated

Others have said it much better than I could. But overall I was unimpressed with their service. Made multiple calls asking for information to make a loan payment and was told don't worry if it is a few days late since they didn't send the paperwork. Then they started calling me asking where the payment is. And they need an "approval" for loan payoffs. WTH? Won't use their services again.

Chase Bank
Ted C. rated

First of all I CAN NOT get to a real person on any of your phones. I do not have an ext # or a name. That is what I am trying to get. You have a house on 249 Kilby Shores Dr. in Suffolk, VA. I have been trying to get in touch you about this house for 3-4 mos. I would like to try and buy it from you.Please call or e mail me at tedcaldwell@charter.net or call 757-334-2109Thank you

Telhio Credit Union
Cheryl J. rated

SO MANY OTHER credit unions or banks WITHOUT FEES. Telhio charges MORE FEES than the worst bank you know. I'm finished - today I received an account alert after I debit charged in store this am. I get home and immediately transfer $$ to cover shortage (MIND YOU I HAVE $$$$$THOUSANDS IN MY SAVINGS ACCOUNT) SO THEY flipped TWO internet payments to after my debit charge so they could charge me $35 2x. Those 2 payments were already listed as paid in my account when I transferred $$ I will pursue this through every regulatory agency and beyond until I get my account credited. YEARS AGO they would transfer $$ from savings to checking automatically. STAY AWAY SOOOO MANY OTHER BETTER CHOICES for your banking - that WANT your business

Huntington Bank
S S. rated

Making change at Georgesville Rd BankI'm 72 years old and needed change for a $20 dollar bill. So I thought I would stop at this Huntington Bank on Georgesville Rd branch. I walked in and ask the lady teller for change. The first thing out of her mouth are you a member? No, I said, well then we can not make change. I said that I never heard of such a thing. Both tellers just looked at me and smiled. I was very upset and apparently my face showed it. I was about to walk out the door when the door appeared to be locked shut? I looked at them and they just gave a grin as to say go. I will never go to a Huntington bank that has very poor customer service. I then went to a PNC bank and they didn't ask if I was a member and promptly gave me change.

Liberty Mortgage
Teila S. rated

I have closed two loans with Liberty Mortgage and they are wonderful to work with. The staff is great and work quickly. The assisted us to get things in order to buy a second home and advised us on how make a few changes in our finances to make sure that our loan would be approved. They are working on refinancing our sons home and he will be saving over $300. a month. This is fantastic. You can get pre approval stated on their website. This is perfect for us who are always on the go.

Telhio Credit Union
Honest R. rated

I think it is interesting that the ONLY positive review of this terrible company has come from one of its former employees. I imagine this is because it must be wonderful to work for a place that does not push its employees to take accountability for their mistakes, their poor customer service or the poor business practices of their employer. I have had nothing but neutral and negative experiences with this credit union over several years and would not recommend this credit union to anyone. Unless you enjoy poor customer service, hidden fees, holds placed on deposited checks for no reason depending on which teller you encounter and a host of other issues, just avoid this credit union all together and go anywhere else for better service.

Telhio Credit Union
Jason M. rated

This company is so far behind in times it;s not even funny. Their processing times is back in the 80's. Customer service is poor. Spoke to Kelly on the phone in customer service and she is very rude. STAY FAR AWAY FROM THIS PLACE!!!!

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