Dr Bertolo deserves a 0 rating! If you need medical treatment from an accident, WARNING look somewhere else! I'm on the verge of suing this Dr for lying & unethical behavior. I saw this Dr after stepping on a sensor tack in a store dressing room. I filled poi the incident report with the store. A couple wks later I was still having pain in my rt foot. Waited longer to see if it would resolve on its own. It didn't, so I made an appt with UP. I took the sensor tack that I kept along with cell pics of the wound on my foot & showed Dr Bertolo. I'd never had issues with my foot. Pain started after I stepped on the tack. He told me the tack was long enough to reach the tendon that runs across the bottom of my foot & caused plantar fasciitis. I assumed a Dr would write in his notes the cause of my diagnosis. I went on to see him a few more times. I had several high copays I payed UP thinking I would be reimbursed by the "at fault" ins co. The ins co was eager to assist me with my bills & helping me recover from the foot injury. When I got my medical records from UP, there was nothing in my records of EVER stepping on the sensor tack! This Dr screwed me from getting reimbursed for ANY of my medical bills, my lawyer dropped the case because this doctor lied about my diagnosis later changing his story to "he didn't think it was caused from the injury of stepping on the tack". I said to Steve, could you ask Dr Bertolo again because that's NOT what he initially told me at my first visit. He said they'd get back with me, but of course didn't. I demanded they mail my medical records to me, including any verbal conversations. I received my records with no mention of me stepping on a sensor tack. So a long story short, this doctor took my money, scammed me out of being reimbursed, didn't fix my foot, and now I'm waiting on my medical ins co to come after me wanting repaid for medical bills that should've been paid by the store's ins co. What a nightmare! No I don't recommend!!
2609 N High StColumbus, OH 43202
450 Greenlawn AveColumbus, OH 43223
From Business: Praxair Distribution, Inc., a subsidiary of Praxair, Inc. (NYSE: PX), is one of the leading packaged gas and welding equipment distributors in the United States.
I'm seriously not one to be critical of others in the work force and I'm a very patient person. Everyone can have a bad day but they have TERRIBLE customer service! There is definitely a lot of room for some serious training here. Very RUDE unprofessional employees. Delivery guys have always been very pleasant; that being said maybe they could be the trainers.
They close at 4:00. Website says 5:00. Door of the business says 5:00 It's 4:00. After driving an hour to return the equipment, I discovered this. I was a bit less than happy. And they're closed from 12-1. Only the paper taped to the door offers that info. Way to be professional.
HorribleService is terribleCall a receptionist is nasty,rudeShe is not a professional at allThey came outDidn't even check machine
You cannot get any kind of price range information from Robin - she is very demanding and rude. They require that you send them your prescription plus test results so they can get authorization from the insurance company - BEFORE they will every discuss price. Don't do business here.
These people are rude! Customer service is awful! I've ordered from them before & needed medical equipment; I had to track them down for information; they would tell me they were waiting on information from my Drs office? When I went to my doctor he couldn't believe I still didn't have my medical equipment! This place made me wait a month! Come to find out NO PREAUTH was NEEDED! I got my equipment that day! Is it cuzz I have government insurance? Humm?