Excellent! Fantastic provider agency. The best we have ever worked with. The caregivers they have sent have been perfect and reliable and professional. I never once caught them or playing on their phone!
My experience with Homewatch is really good and I am happy with there services and so is my sister. My sister gets help from Homewatch 2 times a week and there care aides are really friendly and nice. My sister is autistic and me and my mom cant take care of her all the time so Homewatch helps.
My aide was spectacular. Great and timely service all around. The environment was peaceful and calming, I could not have asked for better service! Very underrated home health service, keep up the great work!
Very good health care service. Very friendly. They're knowledgeable and professional. Their aides are very caring.
I was hesitant at first, but after Home watch sent Tiffany, the perfect care giver, I breathed a huge sigh of relief. She has been a true angel and treas my parents like she would he own. When Home watch asked me to post an honest review online, I gladly volunteered.
No complaints whatsoever. Very easy to work with and caregivers have all been fabulous. 5 star rating was for their caregivers. All the caregivers who have worked with my daughter have been A1 outstanding!
Friendly, fun, reliable, compasionate, and a good company to take care of family. They help me and my wife with our son who has Autism and we couldnt be more pleased. I really like their services and their caregivers, and they work well with our son.
First class organization all the way! Professional yet compassionate nurse aides, fantastic office staff, and easy to work with. 5 stars
We contacted the company and wanted to set up services. They asked us to get a prescription and we did. When they processed the prescription they came across that my insurance requirements have changed. The director of nursing, Tonya, called me and just told me my son did not qualify, they had no one in my area, they can not work the hours the doctor wrote in my son's prescription, and they can not find my file from two years ago. While telling me this her tone was aggressive, rude, ill-mannered, bad-mannered, impolite, discourteous, uncivil, ill-behaved, unmannerly, manner-less; impertinent, insolent, impudent, disrespectful, cheeky, churlish, curt, brusque, brash, offhand, short, sharp; offensive, insulting, derogatory, disparaging, abusive, tactless, undiplomatic, and uncomplimentary. As I started to ask questions to verify facts about my son's insurance she told me she was the director of nursing as if I was not allowed to ask her questions. I continued to dig for answers to fix my lack of knowledge. I worked with the office manager BB before so I asked to speak to her since this lady was clearly unprofessional. Tonya told me NO because she is the director and she is BB manager. I continued to tell her I did not understand and if my insurance is the same what has changed since we did this exact process two years ago. She then proceeded to yell at me and said she will have the insurance verifier in her office give me a call and hung up. Tonya the director clearly needs customer service training or step down as the director if she can not wear multiple hats to ensure all clients are cared for in a professional manner. I canceled any dealing with working with them and so thankful I dodged a bullet. STAY AWAY!!!!!
No ncomplaints whatsoever about Homewatch. And considering they are a provider agency that provides home health aides, that says a lot! most companies out there are unreliable and fly by night; not Homewatch though. they are professional, upstanding, contribute back to the community, diverse, and provide exactly what they advertise. If youre looking for a provider agency for your family member, Homewatch is an outstanding choice!