Columbus, OH Holiday Inn Express

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Holiday Inn Express

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7. Holiday Inn Express

(877) 654-0232

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21. Holiday Inn Express & Suites Newark-Heath

BBB Rating: A+

773 Hebron RdHeath, OH 43056

(800) 345-8082

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Helpful Reviews 
Embassy Suites by Hilton Columbus
Scott B. rated

From September 7-10 2017, I stayed as a guest at this hotel. I had a set of $350 Bose headphones stolen from my room during a houskeeping vist. Although the theft was bad enough, it was the treatment and disregard I recieved after reporting the theft. The front desk was notified and I was told to follow up with the housekeeping manager. I was also told that George Papas, the general manager would be in contact with me. I made a report with the Columbus police department at that time as well. For a week after, I had not recieved any follow-up communication from anyone at embassy suites, including Hilton Corporate customer relations. Ten different messages were left for Mr. Papas and his staff to please contact me about this issue. Upon contacting Hilton Customer relations for the third time, I was told that the issue had been resolved and that Mr. Papas spoke to me directly about this issue. This was false, Mr. Papas made no attempt to respond to me at all and another complaint was initiated. I also reached out to Mr. Papas through e-mail as a last resort, to which he finally did reply that they assumed no responsibility. These events show that a customer concern is not on the top of their list and should be taken into consideration before staying at this property. There are plenty of other nice hotels in the area to stay at and it is unfortunate that Ebassy Suites/Hilton disregard their customers. I highly recommend another location.

Embassy Suites by Hilton Columbus Airport
James T. rated

Surprisingly , it was really quite in the room. I figured with the airport being so close that you would hear air travel. The quality of bedding, flooring and bathrooms were great. Highly recommend.

Motel 6 Columbus - Worthington I-270 High St
Dysheam W. rated

My room was not ready the 1st or 2nd time I stopped by even after booking and being told they had a room ready. Wayne, front desk, was rude from the start. No WiFi avaliable despite advertising. Never saw Craig, GM, despite being told I would speak to him that morning and then told he would call me. I don't like being lied to. Customer service was aweful!

Motel 6
Nathan F. rated

BED BUGS!!! It was horrible! At first I thought it was going well, we checked in, got settled, took showers and went to bed. The next morning I called for new towels, I was told if I wanted new towels I would have to take my old ones down to the 2nd floor or I would have to wait not a huge deal, but an inconvenience. Then we decided to go out. There was no DO NOT DISTURB notice for us to put on our door for no one to come in and make the beds or whatnot. When we returned someone had come in and made the bed(quickly) and gave us new towels. About 15 minutes after returning I went to the bathroom, came out, looked at the bed and notice a black spot on the bed. IT WAS A BED BUG!!! Very much alive. I'm still waiting on a manager "Mike" to return my call for a refund.

Budget Inn Columbus West
Ash L. rated

Air conditioning worked amazingly well. Low key, no noise. Convientent location to downtown and restaurants. Worth the money for a one night stay.

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