As a business owner, I can count on one hand the ones I label as "once in a career" or triple A rated. One that is easily branded in my mental people portfolio is Charles Valentin of RFC. Recently, my family was put in a very fortunate but challenging situation. A strong offer was made on our home on a first time showing. The caveat was that we would need to be out in 30 days. Now, let me explain the challenge and who emerges but this shining star. We found a beautful home the next day, negotiated our price, and then called the owner of RFC, Michael Isaacs, letting him know that we found a steel but the seller would not allow any contingincies-meaning, if we could not close within 29 days, my wife, four young children, and our pets, would be homeless. Without a moment of hesitation, Michael transfered my call to Charles, whom said "make the deal", "you're in good hands". For the next 3 weeks, Charles handled our loan like an allstar point guard. He made the right calls at pivotal moments, guided us through the process and even worked weekends. The night before the closing, Charles stayed in his office until midnight, copiously reviewing our loan docs to assure closing. Charles has an unusual combination of characteristics that define a true winner; an unprecedented work ethic and reassuring manner, while possessing the acute business skills and acumen to navigate any circumstance to accomplish his goal. Charles Valentin unequivocally has earned our respect and honor.
When we started talking about re-financing our home we were not sure if it was the right thing for us to do. We looked on line and read reviews just like you are doing right now. We contacted RESIDENTIAL FINANCE CORPORATION RFC and immediately spoke with Charles Valentin. From the first conversation we knew we had made the right contact-- but as the process evolved we changed our mind a couple of times and Charles was supportive the whole way! He was helpful, genuinely concerned, patient and professionally very savvy. From that first call though to the last written check we knew we had made the right decision. We handled everything over the phone and on line (this is especially helpful if you have a busy business and personal life). Throughout the process we always felt Charles was there for us to explain any (and all) of our questions. We were confident that he would steer us in the right direction and always considered alternatives and options. Charles works incredibly long hours and is always available to see the re-fi process through to your satisfaction! If you are thinking about a refinancing call Charles trust him to help you figure it out! He is simply--The Best!!!
My husband and I chose Charles at RFC to handle our first home purchase. Charles answered all the questions that we had and helped us choose the loan that was right for us, taking into consideration our current circumstances and our plans for the future. Even though we lived out of state during the process, Charles managed our case efficiently and always let us know what the next step required. We did run into a hiccup due to a communication failure between him and the realtors, but Charles worked through the night to get it straightened out so that we could close on time.
Although the staff here is friendly and helpful, when I took out a refinancing home mortgage last year, loaning officials were very confusing when informing me of what I needed to do at that time. Then recently, I found out that PNC never informed my home insurance that they were my new mortgage holder when I suffered a loss and a check to remunerate was made out to my old mortgage holder and had to be corrected and resent to me which further inconvenient me after this loss. Clearly, better communication skills and completion of duties is needed in this department.
At first I was very nervous about Refinancing with a company that wasn't local to my area. After reviewing the company on the BBB and other financial websites. I contacted Residential Finance Mortgage Company. I have been very pleased with the Mason Lowery and the professionalism of RFMC. Refinancing was quick, painless and very professional. Mason and the loan officers answered all of my questions and were prompt to handle all the details. Mason handled and communicated everything from the appraisal to closing, making the whole process worry free.
While I can't explain why they 'froze' your accounts, Chase operates like any other bank. Perhaps you should withdraw your money and put it in a mom & pop bank. They might treat you in a more courteous way, but since you travel, good luck finding their banks and atms. Chase has the most banks & atms than any other bank in the country. You don't want to deal with them personally, fine. That's why they have convienence tools like atm deposit & withdraws and online banking so you won't have deal with them...or is it the other way around?
I'm not one to write reviews, but I got a great deal at American Bank and wanted to let others know that there is actually a legit bank doing business in Columbus. I think they just moved locations, but my rep was friendly, and the rate we ended up getting was very good compared to others I looked into. My rep at first was not very responsive, but I was transfered to a senior person and he handled our transaction very well. This is the third time I have refinanced this home and it was the easiest by far. Keep up the good work.
I have closed two loans with Liberty Mortgage and they are wonderful to work with. The staff is great and work quickly. The assisted us to get things in order to buy a second home and advised us on how make a few changes in our finances to make sure that our loan would be approved. They are working on refinancing our sons home and he will be saving over $300. a month. This is fantastic. You can get pre approval stated on their website. This is perfect for us who are always on the go.
I was purchasing a home and shopped around with other local banks and mortgage companies. Peoples Bank had a very friendly and helpful staff and better rates with lower closing costs than any other company. They returned my phone calls quickly and answered all of my questions in detail. They had my loan ready to close in 7 days! Great company! I would highly recommend!!
Bank of America no longer occupies this space... Should you need an insurance quote though, that can be provided at this 1323 Stoneridge Drive Gahanna, OH 43230. www.nationwide.com/michael-sergakis