What to Know About: Roofing »
Find out the questions to ask a roofing contractor and what's involved in repairing and replacing your home's roof.
Find out the questions to ask a roofing contractor and what's involved in repairing and replacing your home's roof.
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After some storms this summer, I noticed some damage to the shingles on the roof of my house. I posed online about needing a roofer to come inspect my roof. Jared with Lifetime Quality Roofing was quick to contact me and advised that he would come inspect my roof for free. After making an appointment to meet with Jared, he arrived and inspected the roof. He took photos of all the damaged areas and went over them with me. I decided to do a claim with my insurance company. When the insurance adjuster came out to inspect the roof, I was on vacation so Jared was able to meet with the adjuster for me. Approximately 2 weeks later the roofers came out and replaced the roof. I was very impressed with Jared and the roofers for the quality of work they performed and cleaning up once finished. Jared did an excellent job of keeping me informed about when the roofers would be at my house and followed with me on any questions or concerns that I may have had. I would recommend Lifetime Quality Roofing to my friends and family if they should have any roofing needs.
I called Dick Baker roofing for an estimate for repairs. I was told some one will show up within a week and give me an estimate. After 4 weeks nobody had show up yet, so I called again and the receptionist said again some one will show up with in a week. Another month passed by and no one had still showed up. I called back and the same lady answered and denied telling me they would show up with in a week, saying no she tells everybody 6 weeks before they show up for an estimate and didn't even have my information when I called each time. No apology and extremely unprofessional response. It's sad that discrimination of such proportion exits in even businesses in today's USA.
Had several outdoor projects done by Arrow. First saw them working on a home in the neighborhood. Even though Josh was busy he took time to answer some questions we had. They were prompt, professional, clean and easy to do business with. The work done looks great, and for us a great value as well. We are happy to have a company to help us with our home upkeep. Will do business with them again. D & J Grove City.
Hired Arrow for roof siding and gutters. They told me it would take 3-4 days to complete. They are in week 5, yes 5 weeks and they are still only 75% done. They have run out of siding twice, they leave Styrofoam,trash and nails everywhere for weeks, they left facial off the house twice. The first time a squirrel got in and chewed its way out after they finally showed up to cover the hole,workmanship is poor - window wraps are very crooked and have very large gaps and they are covering rotten wood that was supposed to be replaced. I DO NOT RECOMMEND ARROW!!!
The owner came out to provide a quote and was really knowledgeable. The job was completed on time and at a fair price. Would definitely recommend them.
Up until our windows were installed in April, Improveit was a great. They were on time for all appoitments and had the windows installed when they said they would. However, we have had nothing but trouble since then. Two months after the windows were installed, in June, we were hit by heavy rain that leaked through our new windows and flooded our baby's room, dining room, and basement. They didn't get someone out to fix it until July and they leaked more in that time causing water damage. Once two of the 3 windows were repaired it took another month to get somone out to look at the Drywall in early August. Now here we are, Septemeber 1st, and one window is still not repaired and they haven't finished re-painting the drywall. Will not use them again, will not recommend them to anyone.
Great work for a great price reliabl Company have no issues with them at all very respectable workers
Will came out to do the initial bid and informed me that they do not use subs which was a lie. The work was performed and I was happy with it, but have now noticed cracks in the drywall and nail pops. They came out and mudded those, but said sanding and priming and painting were not covered. I had to pay another company to do that work. I would avoid this company.
I was so impressed by their honesty. They repair our church roof as I expected. I will choose them again for the future project.
I would file a complaint with the BBB, but evidently this company doesn't respond to the BBB, so there is no point. The only reason I haven't submitted this review sooner, is that I could not find any further contact information until now. Michael Wanko, I see as the principal owner on another site and is mentioned in BBB reviews, showed up selling door to door driveway sealing last summer. They sealed the driveway putting on what he called a double coat and it would take 12 hours to dry. I would assume in his line of business, he would be aware that his product is water soluble (I didn't know at the time) and that he should not perform work when rain is forecast, but that is assuming too much I guess. Early the following morning a rain storm completely washed away about 1/3-1/2 of the product and splashed the product onto my garage and rock borders. The product then took two more days to dry and looked terrible. I called to complain and he said he would return in two weeks to add another coat. Two weeks later and after many subsequent calls I heard nothing. This guy is a door to door con artist trying to take money and run. Stay away.
The type of roofer you will need will depend on whether you require a brand new roof or small repairs. You need to find a contractor with a history of excellent service in a particular roofing project.
Installation - A roofer can put a brand new roof on your home or commercial building. When this is done as part of original construction, the main contractor will probably perform the task, or may hire a specialist. This is a big project so you may want to find a company who can offer a crew to install your roof over a shorter time period.
Since this is a more involved process, it is also more expensive. Home Advisor says you should expect to pay between $4,000 to $9,000 for a roof installation. This, of course, depends on what type of material the roofer uses, the size of your roof, the code requirements of your area and even the angle - or pitch - of your roof.
Replacement - If you want to replace your current roof, you can hire a company or individual to strip your roof and install new shingles or panels. Some roofing options, such as metal tiles, can be placed on top of existing shingles and are easy enough to install that a single contractor can perform the task efficiently.
If the contractor can install the new roof without removing the old one, it is going to cost you less than a complete replacement. Installing lighter materials will also save you money because it requires fewer people and can be completed faster.
Repair - When you have a leak, it may be time to contact a local roofer. Some problems are obvious and you'll want to call a contractor quickly before damage spreads. A roofer will replace holes in your roof after severe weather or fix your gutters when they stop draining properly.
The average roof repair project will cost you a few hundred dollars. Each tasks is different and you should get a price breakdown for each roof repair project. Make sure you are charged a fair price for materials and time.
Maintenance - There are a variety of tasks that can help maintain the quality of your roofing materials. You may want to invest in sealant or coatings that prevent moisture accumulation or reflect sunlight.
A popular project these days is installing solar panels or other environmentally conscious solutions to save money and make your property greener. When pricing these options, make sure to compare how much the project costs to how much the contractor projects you should save on utilities and heating expesnes.
Inspection - If you are selling your home or business, you'll probably want to contact a roofer to inspect your property for any issues that may affect the value. Whatever your reason for inspections, a roofing expert can tell you possible causes for concerns or provide ideas for future maintenance.
Depending on your area, you may be able to find a roofing contractor who will give you a free evaluation, but you should expect to pay a couple hundred dollars for a full inspection.
Certain events demand you reach out to a roofing expert - such as when a tree crashes through your home. If, however, you're unsure a visit from a contractor is warranted, here are a few signs it's time to give your roof some attention:
The easiest way to tell if your roof needs repair or replacement is to look at it. You should be able to spot broken or missing shingles. Look for subtler signs, such as roof tiles curling or damage around corners and chimneys. Inconsistent coloring could indicate moss or water damage.
If you really want to give your roof a thorough inspection, Good Housekeeping advises property owners to check gutters for broken down granules or interiors for structural sagging.
Not Doing its Job
Your roof is supposed to protect you from environmental elements. If you find water in your home after a rainstorm or feel a draft on cold days, it may mean there are gaps in your roof panels or other problems. A good place to check is your basement or the uppermost level of your property. Try turning out the lights during the day and checking for signs of sunlight breaking through your roof.
You can also check your energy bill. When you feel like you pay too much for heat or cooling, roof repairs could help you cut costs.
After a Major Weather Event
You should always inspect your roof for signs of damage after a major weather event. Wind can blow shingles off your property and hail is a common cause of dents or breakage. If your home suffers from a fire, you need to check for internal structural damage.
All roof materials - even metal shingles and panels - have an expiration date. If you've had your roof for over 20 years, you should consider having a professional give it a full inspection. Problems aren't always obvious, but you can check your original contractor statements for when it's time to reevaluate the work.
After doing your research, you should talk to a roofer in person and ask specific questions before hiring him or her for your project:
What Are Your Qualifications?
The first thing you need to check for is a local address. Its easier to trust a roofer with a history in the community that proudly displays contact information. Not all states require a roofing license, but you should at least check to see if a company or contractor belongs to a national roofing organization or the local chamber of commerce. Ask about any award or certifications the company has earned in previous years.
Can I Have a Cost Report?
No matter how dependable a roofer may seem, never depend on a verbal agreement. You want to get every promise down in writing. An extensive job cost report shows you exactly what work a roofer will perform and how much each service will cost you.
Go line by line and ask about every expense. You should also check to make sure the job completely covers the necessary task, so ask about additional services the contractor could perform for water protection or extended warranty.
What Are Your Plans for Emergencies?
Roofing can be dangerous. You need to make sure that the company or contractor carries liability insurance so you are not held responsible for accidents. Ask to see the proper paperwork and inquire about safety precautions. You should also check if the roofer has contingencies for smaller emergencies, such as rain delays.
How Will You Protect My Property?
Roofing projects can lead to debris and even structural damage. You should invite a roofer to inspect your property before beginning a project so you can point out landscaping or other external features they should look out for. If the contractor doesn't seem to care about aesthetical concerns, you shouldn't expect the finished product to help your curb appeal.
What's Your Warranty?
You need to inquire about how long the work should last. A major factor in longevity will be the materials used. You should research online about how long metal or concrete shingles should perform and make sure the business's guaranteed warranty is in line with industry standards.
Can I Get a Reference?
Not only should you ask to get in contact with past clients, Time Magazine advises homeowners to visit projects currently underway to see how the contractor or company actually performs during a job. You can also go online and check out other customer reviews.
Roofing materials are made out of concrete, metal, plastic and a variety of other substances. Before you settle on material and a design, you should consider these factors:
If you live in an area prone to wildfires, you may want to avoid flammable roofing materials. You have to be aware of your risks for damage and prevent common causes of trouble in your initial buying. This doesn't disqualify all materials. For example, if you worry about moisture but want asphalt shingles, you can purchase algae-resistant versions. If you are designing a home, a pitched roof is better at preventing moisture acclimation than a flat one.
The longer you plan to live in your current home or occupy a commercial space, the more you should invest in a durable roof. The roof of your structure will be a major selling point should you decide to move.
Some roofing materials, such as metal and plastic, have a variety of available looks and designs, while clay tile is very popular for an authentic appearance. You must consider how the roof should look alongside the rest of your architecture and talk to your contractor about the aesthetic values of high-quality materials. You should also consider skylights, chimneys or other obstacles to consistent patterns when planning a design.
Once you consider your regional area, necessary durability and aesthetic appeal, you should take your needs to a roofer who can give you the most cost-efficient option that will satisfy your concerns. You should always create a budget for your roof installation or repair.
If you wish to keep visits from a professional roofer to a minimum, there are some steps you can take to maintain your roof on your own:
Perform Simple Maintenance
Water in your roof is a major cause of mold and leaks. Regularly cleaning your gutters to prevent debris build-up is a best practice. You should also check your flashing and shingle alignment for holes or cracks in the surface. When a roofer installs new materials, ask about specific maintenance you should perform.
Be Aware of Your Risks
If you have a tree near your home, you have to look out for wet leaves accumulating on your roof and the potential danger of falling branches. Homes in colder climates may suffer from freezing, so you want to make sure your roof is properly insulated and prevent heavy snows from weighing down your structure. Before any major weather event, you should inspect your home for possible weaknesses and contact a roofer to prevent trouble.
The primary solution for any possible roof damage is prevention. You can't take your property for granted. You should inspect your roof at regular intervals. Have a professional roofing contractor evaluate your structure after major incidents and well before your warranty expires.