0 stars....This place is horrible.The don t communicate with there customers, you wont know that there is an issue until you call them on the day they tell you your car will be done then I finally pick up my car pay them 400.00 and as soon as I pull off the steering wheel goes crazy and one of my parts fall off. They then say my part was deected and said they would charge me another 400.00 to fix again. Talk them out of that this was a thursday thst he kept my 400 and said it would be ready on monday I called the next day (friday) to make sure it would still be read on monday they then say tuesday then tuesday comes and they said it would be done the next day wednesday (today) I called he then says maybe Friday meanwhile they have 400.00 from me and I had my car for 5 min to still have no car.If you are looking for a professional,and friendly atmosphere this isnt the place you should come to.
Fair and honest, always help me fix what needs to be fixed and don't try to sell me on stuff that doesn't need to be. Low pressure, straight talk, good quality work.
I would like to commend you on the successful operation of Evan’s Automotive Repair Inc. I was thoroughly impressed with the knowledge and professionalism that you and your employees demonstrated repairing my Audi 4000s. I would also like to thank you personally for explaining, in detail, each repair and why it was important. It is very rare, I have found, to find someone in the auto repair business who actually cares about the customer and his/her vehicle.
In today’s world of many insincere and dishonest auto service centers and dealerships, Evans Automotive shines through like a diamond in the rough. Never before have I felt so appreciated as a customer when having my vehicle serviced or repaired. Their honesty and integrity have on me over. Whenever there is a repair done on my vehicle, I never have to guess, or wonder if the repair was done correctly. All to often at many service center, the driving force is profit, or the “bottom-line” with little or no consideration for the solution that might be best for the consumer, I have never felt this way about Evans Automotive. There is a trust in quality workmanship that I receive from Evans that cannot be matched even by the original dealership by Evans mechanics and employees to remember each of your hundreds of customers by namem and their ability to treat each person as an individual, as though they are their only customer it is no wonder that so many Lamborghini, Porsche, and Ferrari owners trust them to do the tool work on their very expensive automobiles. They should feel proud of these many positive attributes, for they are well deserved and can only come form many years of setting the standards by which all others should be measured in the automotive repair industry.
It is certainly difficult today to find good mechanics, as well as ones that you can trust. My problem started with a different repair shop that supposedly fixed a faulty clutch but in the process didn’t reconnect the speedometer and the odometer on my 92 Legacy. The other shop told me that it was broken before they worked on my car, which my husband and I knew that was not true. And even if it was broken before, why couldn’t they fix it. They did recommend this shop (Evans Automotive) on Morse and I give them credit for that.The person I worked with at Evans was very nice and had one of his mechanics explain what was wrong with the speedometer and then proceeded to give me a cooking class on how you can’t cook without oil or you’ll burn out the motor. Little do they now that I am a terrible cook? In this day and age when people are so depressed and so fearful of getting ripped off, it was so delightful to work with this company (Evans Automotive). I felt like they really enjoyed their work and the people they work with.
As a continued customer of Evans Automotive I have been pleased with the company and their employees. A recent mishap on the freeway resulted in damage to the driver’s side of my Honda Accord. Evans Automotive was quick to get my car in the shop, take care of damages, and be the liaison between myself and the insurance company. It is increasingly difficult as a consumer to find a business I can trust and one I can depend on for quality work. However, at Evans Automotive there is an air of friendliness when I walk in and a confidence in the honesty and quality of work I will receive.
I would like to express my sincere thanks to Evans Automotive and their staff for the excellent service and repair work they recently performed for me. They performed diagnostics on an emission problem on my Jaguar for me. I had took my Jag to a local dealer were it was incorrectly diagnosed as an emission problem. The staff took the time to check and properly diagnose the correct problem which turned out to be considerably cheaper that I had first anticipated. I was extremely impressed with the shop, staff, and the manner in which they performed their business. I will be sending a letter to the AAA with the hope that they will refer additional work to this shop for other owners of Jaguar products who run into problems.
I want to express my sincere appreciation to Evans Automotive for their superior and thorough service on my Mazda’s vacuum solenoid. My Mazda performs better than when I purchased it new. I am no longer afraid to drive the car, so they not only gave me outstanding quality service that many others could not repair, they restored my confidence in the cars performance.
Best place in town for BMW repairs. Friendly and very fair pricing for parts/labor.