What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
616 N Columbus StLancaster, OH 43130
I injured my wrist a year ago and after many trips to the family physician and Xrays at the hospital the only resolution I received was pain meds. …
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
Omg i LOVE my car! I LOVE this place! Mike was so helpful and got me into the car i wanted quickly and painlessly. Thank you Mike!
Terrible. Do not trust these guys. Dropped our "repaired" car off and the brakes (which were working before we dropped the car off to them) did not work, caused irreparable damage to our garage door. They then told us the car was not road worthy due to a bent frame. Calling the Attorney Generals office and going to small claims court. Waste of time and money!
Friendly, courteous, helpful, honest and a good selection to choose from. Five stars on all fronts! Thank you so much!
"We got to reside at one of the best maintained, yet affordable single family houses for four years." Cindy E
We Had A Great Experience With The Guy's Today An Mostly Again Thank You Again For Everything That You Guys Done For Us Today
I took my car to this mechanic. He took my money and did not fix the problem. I had to eventually take car to the dealership.
I've purchased multiple vehicles from Hatfield used cars and referred friends and family. All employees were professional and friendly throughout. The staff went out of the way to find the specific vehicle my wife was looking for. I highly recommend anyone looking to buy a car to stop in.
This is by far the worst experience we have ever had with car shopping. We had John Tarantelli as our sales consultant. After pulling up the credit he says its a great score, but there's just not a lot built up yet. Then he asked how much of a down payment we were willing to put down. Mind you we came to look at a Pontiac g6 listed for 4,500. We said as of today, we have 700. Other than that, we will have a larger down payment in a couple days ( payday). After John left the room a few times to talk to other salesmen, he finally comes back and says we can't get financed based on our credit. Then stutters and asks if we can put 1000 down. We told him again not today because we only have 700, but Friday we both get paid. Then we will basically cover most of the car payment. He laughed under his breath. So I asked if we could test drive it to see if its the car we want and he said no. He denied us even to test drive there 2008 Pontiac for 4,500. Being serious buyers, we immediately googled another Pontiac g6 and found one at Columbus Auto Source on Frank Road 1390. I called and spoke with Matthew Paley who then had the Pontiac started and already warmed up for us when we got there. Within 2 minutes of arriving we were off test driving what turned out to be our dream car. Matt assisted us through the whole process and for the first time it felt like a car dealer was actually on our side. This Pontiac was listed for even more than the one at Bill Leggett Automotive at 6975. I hope that everyone gets the chance to walk away feeling like they won a prize when car shopping. I recommend Columbus Auto Source to anyone looking for great service and dependable cars. I will never waste my time at Bill Leggett Automotive again. If I wanted to be laughed at I would have been a comedian. Not trying to purchase one of your cars. No wonder they stay on the lot for so long.
First thing everyone should know is that this is a pass through dealership, they buy cars from auction or a wholesaler and just stick them on the lot, and they don't fix them when they buy them. Which is too be expected. The salesman and owner are hard on numbers, some are better deals than others you just have to know the actual market and not just go off of KBB. That being said i did purchase a Range Rover from them. First off I'm an experienced mechanic and knew what it needed right away and was able to talk to the owner to lower the price by two grand. However, that being said, they do not know much about the cars they are selling the condition, the history, etc. My recommendation, get a carfax, ask to have it inspected by an independent mechanic not recommended by the dealer. They have a generic OBDII port reader, and they don't know what the codes mean. I had to explain to another customer that the salesman was wrong and the car they were looking at didn't just need an 02 sensor, but the timing belt two because the engine had already skipped teeth and fallen out of time, which I actually repaired for that customer. Oh and by the way the "salesman" does not move on numbers. Talk to the owner. Just go there doing your full research about the vehicle, part prices, worst case scenarios, maintenance, etc. Check for recalls on the vin, carfax, call the manufacture dealership to see if they have any records for that car in their nationwide system, and ask for the codes if there is a check engine light and call the dealership to see potential issues/repair costs.BIG RED FLAG: UPDATE:I paid cash for the entire amount for the vehicle, taxes, titles and fees included. And have not received the title in the OH legally mandated time of 30 days. Currently reporting to the attorney general as this is considered auto fraud by the state and reporting to BBB.
Ron was absolutely amazing & very helpful! We came in for one car but left with 2.. almost 3! Definitely proud to say I get all my cars from Hatfield Used Car Center! Thank you guys again!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.