For Selection:It would appear that some businesses prefer to service the customer from online rather than provide a product in-house. When I go to a store it is to make a purchase and walk-out with that purchase within the hour not take the time, energy and money to go in and shop only to be told the item is only available online and with a six to seven day wait for delivery. It defeats the whole idea. For Service:Some of the sales personnel are unprofessional in their dealing with the general public. They are NOT the OWNER only the employee. Their whole purpose is to serve "THE EVERY CUSTOMER" with COURTESY and PROFESSIONALISM. Some seemed to have forgotten that fact or never heard it in the first place.
I BOUGHT A keyboard for 53.73 and when i got home to check my bank statement it said from best buy 68.97 i did not get extra protection on the keyboard i told the girl at the register no. i suspect something stinks at this store check your bank account when you get home just to make sure will report later when i find out what haqppened
I purchased an "open box" refrigerator that did not work, lost all my food. The manager was very sympathetic and replaced it with a new one. I won't have any reservations about going back for more appliances.
It is a very long story but to make it short. I bought something online. They wanted me to wait in a hour 1/2 line to get it. When I told them I should not have to wait with the regular customers that did not order online the store manager Vicky Perry tried filling vandalism charges on me for brushing past a sign with my shoulder that did not fall, break, or move.Stop buying from big box stores. You are not getting the "great customer service" that we used to get. Get your things from amazon, ebay, or at the very lest micro center on the west side.