I had a vintage watch serviced here at a substantial cost. The watch came back with a loose bracelet. The watch also continued to work poorly. I took the watch at the suggestion of a very reputable jeweler to Montgomery Jewelers in Cincy. They are one of the only jewelers in Ohio to be be able to repair the bracelet. I asked them to look at the watch to see why it was not keep time. It appears that the watch was never serviced. I called the owner and informed him of the matter. He belittle me as a concerned citizen, accused me of calling his watchmaker a crook and hung up on me. His rudeness was astonishing. I would avoid this place of business at all cost. If you have any vintage timepieces run the other way and head down to Montgomery Jewelers.
Went in to buy a watch for my dad for the holidays. Owner Would not shake my hand, nor smile. When I explained why I was there he just turned away, Says he doesn't sell to black people. Really, in 2015?
Last month I went there for two holsters. The owner(Greg?) was kinda of impatient. Later he directly turned to other customers without answering my questions(did I ask too much???). I had good experience selling stuff over there about three years ago(just like DSA mentioned). but the guy I dealt with before was not the owner. Can't believe nowadays they treat customers like that. Just because I was shopping cheap holsters instead of rifles?
I had such a wonderful experience at this location. The cusotmer service was out of this world! The atmophere was really nice and the people who work there were extremely nice and helpful. I recommend it to all of my friends!
I recently sold an item at the Clintonville location on N. High Street. Not only did I receive top value for my item, but the experience was first class. The store is new, conveniently located in a nice area of town, and the customer service is outstanding.
I was offered $700 less at a reputable pawn shop. I was much pleased by the service I received.
This company was great! They were very professional, paid me so much that I actually got enough to pay my taxes and they made a huge contribution to my charity. I recommend everyone use these guys to sell your unwanted or broken jewelry. Thanks so much for providing this great service.
Fabulous company! Very clean, professional, looks like a bank. Friendly, knowledgeable staff. I am very pleased and am their biggest fan!!!
These guys opened up this past fall in the old NBC4 studio on Broad & High. I noticed the storefront on the way in to work. Always looks nice. Have long been curious what some of my jewelry might fetch on the market, but never had the guts or interest to visit 'other' locations. This place made me feel comfortable. Check out their pictures. The store is nicer than my bank! The store manager was professional and kept me informed through the entire process. No hidden games. He offered me a great price up front ($450 for a ring and a broken necklace!), no haggling.I would bring my MOM to this place!
I had some old gold jewelry that made me look like I should be in a 1970's adult film so I thought it was time to part ways. After much consideration I decided to go to Federal Gold Traders. I didn't want to go to some "back alley" type of place. The store was well lit and clean. The man in the store named "Ron" was professional but was dressed like he could have been in that 1970's film I referred to earler. After he tested the jewelry, I was given a price and at no time did I feel pressured to sell it. I decided to sell and before long, I was on my way with a check. I would recommend anyone with a handful of old jewelry and the dream of being a star to go to Federal Gold Traders.