I suffer from several illnesses and have been admitted to Mt Carmel East on many occasions over the past few years.I have always been treated with respect and compassion by the staff, I have been admitted to many of the departments in the hospital and the staff has always been very professional and showed what I felt was real concern for my well being at all times during my admits. The doctors and nursing staff are top notch.They took the time to ensure that I was comfortable and had everything that I needed. My experiences have always been excellent, I would highly recommend Mt Carmel East to anyone in need of medical treatment.I rate Mt Carmel East a 5 star hospital.
As i sit in the hallway that has become a makeshift waiting room i cant count the number of HIPPA violations occuring. I can hear every patients information from social security numbers to emergency contact and everything the doctor is telling them even felt like i was in the room when a hispanic guy got his stiches in his lip smh pretty sure thats not giving patients any type of privacy smh this is how hospitals are run
Horrible Hospital! I took my mom into the ER at 3am this weekend for a SEVERE headache. She could hardly walk and I had to ask hospital staff to move out of her way to get to reception. At the desk it was difficult to get the nurses attention and then she was told she needed to wait 3 hours to see anyone. We left and raced to Riverside hospital where within minutes they took her and put IV's in her and by the time I parked the car and came back in she was getting a CT scan. Turns out she had a "significant" stroke and had a blood clot in her brain. Mount Carmel is a total joke and I strongly urge you never take anyone you care about to these idiots. 0 stars
If I could give 0 stars I would. This is the worst hospital ever. A lot of the nurses are new nurses and incompetent. A lot of the doctors and nurses are lazy and uncaring! They killed two of the people I loved most in the world. My grandfather had bleeding in the brain from the stroke on Friday morning and they did a scan and said yes there is bleeding he will have surgery on MONDAY because the doctor was on vacation. They just let him sit there and they said they would do another scan later, but by them my grandpa fell into a coma and they said there was nothing THEY said there was nothing they could do now since the bleeding spread to the entire brain. My grandpa was a very healthy man and had absolutely no health problems and how they treated him was UNFORGIVABLE! The same thing happened to my grandma eight months later. We took her to the DIley Ridge Medical Center ER because her leg had swollen up really bad and they determined it was a blood clot, but since they did not have the equipment to determine it for sure they sent us the the closest hospital which was Mount Carmel East. We got there and they had us to a procedure called thrombolysis it was supposed to be the easiest procedure and that my grandmothers risks were just like anyone elses and that the major risk was bleeding. we were told she would stay in the CCU which is like an intensive care unit. we were told that unit would take very special care of the patients and that for every two patients there would be one nurse instead of one nurse for every five patients like in the regular rooms. My grandma got the procedure done on Wednesday morning with no problems. My first sign of unease came when our nurse was unsure of how to use the EKOS machines and asked for printed instructions which they could not find. They told me everything was ok and not to worry. Then I asked the nurse how to get to the main lobby and where the restrooms where she could not tell me and had me ask someone else. That really made me suspicious. When the nurses switched shifts we had another nurse and he seemed very nice however my grandma began acting very strangely as in sudden headaches that were extremly painful, feeling extremely nauseated, and sweating profusely. I keep telling the nurse and he just gave her some pain and anti nausea medication and took blankets off. My grandma keep falling into a sleep but I keep trying to talk to her and she was very agitated.. My mother arrived two hours later and my grandma could barely make out who my mom was and when my mother went to giver her a sip of broth she could not suck the straw, My mom checked my grandma's eyes and they were just like my grandfather's were when he had the stroke, we told the nurse and he said no she's fine she's just very tired. My grandma was all wet from the sweat, so my mom and me decided to give my grandma a bath and wash her hair. Throughout the whole time she did not wake up, but again the nurse said she was fine and that if it was him he would not wake up either because it's so relaxing. Two hours later my grandmother stopped breathing they had to restart her heart. They determined she had a stroke and rushed her to get a scan and by then they said it was too late that the brain was entirely covered with blood and there was nothing they could do. My grandma was now on life support and the doctor came in and told us to take her off the life support because she was not going to wake up and they can't do anything. I said no let's giver her a chance and he became agitated and said he hates being on a death watch and to be realistic. If you have loved ones do NOT take them to this lousy excuse of a hospital. Especially if you loved one is of an older age or on medicaid or medicare because they would quite honestly rather leave you to die then to take care of you.