They were Professionals, showed on time and worked as planned. Simply, would recommend them to a friend
181 Granville St Ste 102Columbus, OH 43230
From Business: We provide quality Non Emergency Wheelchair transportation to the handicap, disabled, and elderly/senior in the Columbus, Ohio area. Make a reservation today! Pri…
The driver was very nice and proffessional and the car ride was so comfortable. I would recommend highly to anyone needing transportation.
in 2016 this summer with friends we booked a limousine VIP-class new model for the celebration of the birth of our boss. He was already twenty-eight years and he bizenese ten years. Therefore, the party was a success, there was music, etc. The speed and convenience of drive inside very much. All perfectly pleasant, and our boss, too, for which he thanked us. We found information about a limousine on limoscanner. My friend told me that he wanted to cancel it for another day of his birth family, daughter, son, husband. And be sure to be photographed for memory. We certainly gave her a business card.
Lavish luxury lines is Second to none. I was Very pleased with this service. I would recommend this company to everyone, they were extremely professional, precise, and kind. Made sure my night went smooth. Best transportation service in the Midwest. Me and my guest felt like royalty. I'll be using them again.
First Class Service. They were on time and very professional. Brand new Mercedes sprinter. Top of the line company
I made a reservation hours in advance. You confirmed the res. online. YOU NEVER BOTHERED TO SHOW UP.
ABSOLUTELY HORRIBLE CUSTOMER SERVICE!If I could give Urban Express 0 stars I would. My fiance and I were looking for a shuttle service for our wedding. Initially, they were quick to respond and gave us a quote of $490 for the shuttle we were looking for. At that point, my fiance forwarded me the email with the quote and I replied asking if there were any discounts available to that price. I did not get any answer at all. My fiance emailed and called the gentleman 4-5 times and never once got a response back over a 2 week period. She eventually called the office and spoke with a woman who said she would have the guy finally call back... he never did. She called again, spoke with another woman who was apparently very nice and helpful and finally got the guy to reach back out. When he finally responded after weeks of no communication at all, he told us the price was going up to $900! Basically doubled the price 3 weeks before our wedding!!! Needless to say, we were pretty upset, and responded back saying that it was extremely unprofessional the way they were handling this and that they should honor the initial quote of $490. They then proceeded to say that our venue was a 2.5 hour drive back and forth from the hotel and it would be over 300 miles throughout the day. Our venue is 13 miles from the hotel and a 20 minute drive. I did a little math to show them that even with more trips than they needed to make, we were going to be under 200 miles for the entire day and that the back and forth trip would only take 40 minutes total. The owner of the company finally called my fiance and at first apologized for the miscommunication and said he would honor the $490 but would have to add 4 hours to the total price because we live outside of Columbus.. we live in New Albany, which falls under Columbus/Franklin county. He said that with the discount he could give us the shuttle for $892... WOW!! AN $8 DISCOUNT!!! AMAZING!!!!! She then told him that was a little ridiculous and that she was going to write a review on The Knot and The Wedding Wire so that other brides did not run into the same situation as she did and he proceeded to yell at her and tell her that she couldn't do that because it was slander and she was trying to trap him just to write a bad review... this is just silly. Luckily, we found another company that is run by people who know how to handle business and not try to screw us over. I hope that no one ever has to deal with this company and chooses to use another service in the area as they are extremely unprofessional and just trying to screw you over at the last second and make you pay more than what you first agree to.
Very prompt, courteous, and professional service! They were also very reasonable. They had my flight information and was waiting with signage when we landed. Would recommend and will certainly use their services again in the future!
Had a great time on the limo bus! Thanks for the good service!
Does not arrive on time even when scheduling the night before. Person driving vehicle 103 on 03/31/2015 was a terrible driver and had the nerve to have an attitude