First thing everyone should know is that this is a pass through dealership, they buy cars from auction or a wholesaler and just stick them on the lot, and they don't fix them when they buy them. Which is too be expected. The salesman and owner are hard on numbers, some are better deals than others you just have to know the actual market and not just go off of KBB. That being said i did purchase a Range Rover from them. First off I'm an experienced mechanic and knew what it needed right away and was able to talk to the owner to lower the price by two grand. However, that being said, they do not know much about the cars they are selling the condition, the history, etc. My recommendation, get a carfax, ask to have it inspected by an independent mechanic not recommended by the dealer. They have a generic OBDII port reader, and they don't know what the codes mean. I had to explain to another customer that the salesman was wrong and the car they were looking at didn't just need an 02 sensor, but the timing belt two because the engine had already skipped teeth and fallen out of time, which I actually repaired for that customer. Oh and by the way the "salesman" does not move on numbers. Talk to the owner. Just go there doing your full research about the vehicle, part prices, worst case scenarios, maintenance, etc. Check for recalls on the vin, carfax, call the manufacture dealership to see if they have any records for that car in their nationwide system, and ask for the codes if there is a check engine light and call the dealership to see potential issues/repair costs.BIG RED FLAG: UPDATE:I paid cash for the entire amount for the vehicle, taxes, titles and fees included. And have not received the title in the OH legally mandated time of 30 days. Currently reporting to the attorney general as this is considered auto fraud by the state and reporting to BBB.
Ron was absolutely amazing & very helpful! We came in for one car but left with 2.. almost 3! Definitely proud to say I get all my cars from Hatfield Used Car Center! Thank you guys again!
Gary did a very good job. We really had a nice time meeting with him. He answered all of our questions. We really liked him. We would work with him again. He did an excellent job.
Always treated with respect and as if I'm the only customer. They all take good care of me and really consider all my wants, needs and concerns when purchasing a vehicle. Will never buy a car anywhere else!
Very good experience. Staff was helpful and made my car buying experience easy and smooth and I got a car that I like and I'm happy.
On a football Saturday, no car irrespective of class was equipped with sat. radio. Poor form ... penny wise and pound foolish!
Clean and in good condition. However, on a football Saturday afternoon no car irrespective of class was equipped with Sat radio.Bad form ... penny wise and pound foolish!
A very helpful and knowledgeable staff that wasn't pushy. They gave me a lot of info on both the cars and finance that really helped. It was a laid back atmosphere . The girl Shelly from finance was so funny and had me laughing. Anyone looking for a used car should go here ! Nice clean selection
I bought a 2014 Nissan Sentra for my son and myself. I am a single mother of a one year old baby boy. I wanted something safe and reliable, they helped me a lot. I wanted to stay under a certain amount, which they helped me with. I am satisfied for sure
Ron is a 5 salesman all the way!!! Stop by and say hi.