For Selection:It would appear that some businesses prefer to service the customer from online rather than provide a product in-house. When I go to a store it is to make a purchase and walk-out with that purchase within the hour not take the time, energy and money to go in and shop only to be told the item is only available online and with a six to seven day wait for delivery. It defeats the whole idea. For Service:Some of the sales personnel are unprofessional in their dealing with the general public. They are NOT the OWNER only the employee. Their whole purpose is to serve "THE EVERY CUSTOMER" with COURTESY and PROFESSIONALISM. Some seemed to have forgotten that fact or never heard it in the first place.
I droped my car off a short while back an I told them to do 1 thing my car SAT there for 6 hours they called me back an said can we keep it till tomorrow I said no came back picked up my car an wen to afflictions on Morse Rd an they wer ����that's all I ask 4 lmao
Bought a micro hdmi to hdmi plug brought back in an hour owner would not give full refund on defective product and argued with me that it was my equipment. When asked to test owner would not to prove item was not defective. WORST CUSTOMER SERIVCE IN MY LIFE
I'm new to crazy Kenny's and I like the fact you can get the best service.I'm a college student with kids because of his low prices I'm able to go to school online and stay home with my kids. What a wonderful time to buy first time computer.I love crazy Kenny's.
I BOUGHT A keyboard for 53.73 and when i got home to check my bank statement it said from best buy 68.97 i did not get extra protection on the keyboard i told the girl at the register no. i suspect something stinks at this store check your bank account when you get home just to make sure will report later when i find out what haqppened
I purchased an "open box" refrigerator that did not work, lost all my food. The manager was very sympathetic and replaced it with a new one. I won't have any reservations about going back for more appliances.
I've been to Custom Computer Warehouse / Krazy Kenny's three or four times because their prices are low. Every time, I've wished I'd spent more somewhere else. Each time, the work has taken longer promised. I've called on the day my computer was supposed to be ready, and learned their repairman wouldn't even come to that store until later in the week. I confronted them once to get a desktop completed on time, then had to bring it back - it was thrown together in such a hurry, few of the USB ports worked. Three months later, I tried plugging earphones into the front jacks. Turns out they didn't bother connecting those, either. I could have brought back under the warranty - I just didn't have any faith I'd get it back again in less than a week. If you go, assume that any job will take three to seven days longer than the estimate they give you. Plan on calling them regularly to find out where the job stands. Test the computer out rigorously in the store. Make sure you have another computer to use while you bring it back to get mistakes fixed. The lesson here is, "You get what you pay for".
It is a very long story but to make it short. I bought something online. They wanted me to wait in a hour 1/2 line to get it. When I told them I should not have to wait with the regular customers that did not order online the store manager Vicky Perry tried filling vandalism charges on me for brushing past a sign with my shoulder that did not fall, break, or move.Stop buying from big box stores. You are not getting the "great customer service" that we used to get. Get your things from amazon, ebay, or at the very lest micro center on the west side.
My iPhone is my life. But when I accidentally dropped and cracked the screen, I couldn't even copy my files off of it. I brought it to Computek and 1 hour later I had a new screen on it.