I hired Hercules Movers for a local move into the new home I just purchased. At 8 months pregnant I wanted a low stress situation so I did my research and read reviews and hired Hercules Movers. While moving furniture into my home one of the staff smashed a hole in a bedroom wall. This happened 7/15/17 and Hercules has yet to repair the damage or scheduled to have the damages repaired. When I have called I have been told it will be handled. Other than the person that damaged the wall, not one person has apologized. In good faith I paid in full for the service provided. When I asked for a refund until damages were repaired I was told that was not how these things work. As of today, I am still waiting. Such a headache!
We received excellent service and really felt these movers took care of us! They provided a quote that was very competitive and accurate, got us scheduled on short notice, and then accommodated our move that just kept getting more complicated (multiple stops, big items, and more) with ease and friendliness. Steve, Rudy, Jordan and Chandler were efficient, personable, and careful. Hiring Hercules Movers was honestly the best part of our move. I would definitely recommend them!
I'm a disable woman and I have to move my belongings so I called this company. I informed them that the items were in a garage and was given a quote and a apt was set. I never received a confirmation call nor text. I called and text them on the day of the scheduled move to make sure the move was still on. Just unprofessional men! When they got to my house they refused to move the items because they said it was unorganized! They left me high and dry with no way to move the items! They didn't even care about the position they were placing me in! Just uncaring young lazy men. I called another company and requested them to come look at the items so not to have this happen to me again.& was told no problem and they are coming Friday!!! They were just rude and lazy and I would NEVER recommend them to anyone
Changler and Noah was very courteous. Easy to schedule and extremely hard working. Very polite and helped us move extra things. Thank you so much! will definitely use again and refer others to as well.Rhinon Marcello