They have always done what needed to be done. They have always been friendly. Of course it cost ro have it fixed but if it was simple i would do it myself. Thanks for a good and well done job.
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
I had tires put on my car there and paid for an alignment. They told me I needed new ball joints, upon inspection I could see they were right. Returning home I ordered new ball joints, when the parts came in I removed the tire and found that 3 of the four lugs were loose and one was stripped while turning it the stud broke off in the lug nut. Returning to get my alignment and a new stud and lug they told me they were not responsible for it.
BEWARE!! These people are total RIP OFFS. I brought my vehicle there on an insurance claim to replace motor and transmission. They continuously lied about the repair work,they also overcharged the engine and transmission cost even though I had an estimate stating what it should be. Then they overcharged for my personally bought and owned parts and kept theirs. My insurance adjuster even told me that there was some shady business going on there and that he recommend to avoid them in the future. The repair work took two months to complete leaving me without a car after my rental was up and I still had to bring it back twice for the same mistakes on their behalf even though I paid them almost $4,000 which is still giving me problems out it, but I will easily hand over my life savings before I go back that place. Everyone in town warned me about Marty's Service Center, now I have seen for myself and I will never go back. Again I paid them close to $4000 and they continously lied to me imagine if you're just going for an oil change!!!!!!!!!!!!!! SCAMMERS!! HORRIBLE MANAGERS! EXTREMELY RUDE RECEPTIONIST! BEWARE
My car would crank but would not start. They diagnosed the problem and replaced the crank system. Cost was very fair The professional etiquette displayed by everyone from the tow truck driver to the mechanics to the reception was A+. Would recommend them to anyone.