This is by far the best Post Office I have ever been to. I was going to Hamilton Road USPS since it was closer but the superior Shirley, has an attitude with the customers so I now go to Gentian. No one can complain about this location. Every time the service is excellent. Every time the clerks are super helpful and kind. No attitude here. All professionals here and this is my Post Office. They should all receive an award. Outstanding! Very helpful to customers.
13642 Ga Highway 116Pine Mountain Valley, GA 31823
From Business: Visit your local Post Office at 13642 Ga Highway 116! The Postal Service mission is to provide a reliable, efficient, trusted and affordable universal delivery se…
Shirley, the apparent head of this Post Office was the rudest woman and was more interested in being authorative than providing customer service. I am a regular customer and asked for the two boxes to be stamped fragile. She said absolutely not that I can write fragile on the box myself. I said I would like to purchase the fragile stamp but also could she stamp it this one time for me. She still said no. I took my box to Gentian and the staff there was excellent and explained the fragile stamp process to me and was really kind with no attitude as Shirley has. The older white gentleman at Hamilton gave superior service but I just can't return because Shirley, the black boss was rude, was not helpful to a repeat customer and I am shocked that she even has that position. They need to go undercover and watch this bad egg. Really rude the attitude is shocking. I am not a prisoner, I am a customer. I think she is confused.
I don't know what is wrong with this post office but it's been three times in a row that I've placed an order through Amazon and although I receive a notification of a delivery my package was NEVER delivered to my address. This post office needs to hire more competent people to deliver mail! I'm really getting fed up with this!
Never will I ever go back to this post office the old blonde tan dirty looking woman she should be FIRED!!!! For the way she treats customers very disrespectful she made me sign my name twice cause it didn't look like my signature n laugh that it look horrible n the African American man working next to her was cracking jokes about me WTF they need to fire these people go else where and get better service I have garage in my body from these people they way they treated me!! If there was a option to put zero stars I would
Small, dark and dirty. Don't get in the tall, blonde woman's line if you are a minority.