Never shows up for appointments and does not care about his patients. Has a horrible work ethic. And when he does show up and you actually get a chance to see him you will need to have no plans for that day because you will wait 4 plus hours. Worst doctor and office staff I have ever seen.
She cannot keep what is said in session private. She will tell everyone what you talk about.
They couldn't keep an appointment to save their lives, I gave them my phone number 4 times to make sure they could contact me if it was cancelled and EVERY time they would say "Oh it's not in the system, we couldn't call you." Finally I gave up and told my therapist I wouldn't be continuing, and what do they do? They sent me a bill for a missed session, so my time isn't worth anything to you but I was a couple hours late in cancelling an appointment and you want my money? No honor, no customer service, just a bunch of glorified bill collectors.
Dr. Mieles and Bonnie have been my saving grace. You may have to wait a little while to see Dr. Mieles but his personality has always been welcoming. They have never treated me like a number and that is so important in this field. Jessica at the front always has a great demeanor. I know it's hard to work with patients in this area of expertise but they have done a great job and for that I will always be thankful.
I've had one visit with this place and the counselor I went to see was nice. But before I could attend my next appointment, they called and cancelled it saying they'd call me back to reschedule it. I waited and waited, but no call back. So I called to find out when I could see her, they told me they couldn't see me due to insurance issues, which they are listed in my insurance handbook.They want to refer me to New Horizons, a joke of an organization, to say the least. I think, because I'm a transgender, they won't see me, but I could be wrong ( I doubt it though).
I agree totally with the last part of the review by Hmurphy .The building looks like the 1950's , VERY SPARTAN . His receptionist was nice , but the wait was unnecessarily long. They do not know what multitasking is. After 1 and 1/2 hour wait we left.
I wish I have read the ratings before I make an appointment with Dr. Mieles. My experience was as same as people wrote on their comments on this board. My appointment was at 9am and the staffs showed up 10 minutes after their business hours. I walked into the office, no one greeted me with good morning or no apologies for them being late. I was the only patient in the morning, however Dr Mieles still was not in the office .I waited about another 40 minutes to see him. I drove 2 hours to get to this office and another almost hour waiting. Staffs have such an unprofessional manners, this is ridiculous. Strongly NOT recommended and please go see another doctor. Makes me wonder how this practice stays open.
He is nice BUT is hardheaded! I know what meds worked for me before but he refused to put me on them, so I am finding a different doctor. The office is in a bad area with ran down furniture, all the getto go there and its very scary! THE WAIT IS REALLY REALLY LONG past your appointment time.....dont go to him!!!