Great service, respectful drivers, rain sleet or snow you can depend on them for a ride, I never caught a cab in the snow yet but I know they will come through to get me!!! 😃
Serving the Columbus Area.
Made a reservation for pick-up and transportation and they failed to provide the servive. Charged me full price for four people and now refuse to refund my money unless I jump through a bunch of corporate hoops. The employees were rude and condescending.
Very professional over the phone and they got to me in a timely manner the cab was clean as was the driver rates are reasonable I highly recommend this company
Needed a ride to work! They were on time/ friendly/ and so Professional... Would highly reuse them again!! Anyone need a ride all catch cab 706-682-4442
I have been riding for years. A majority of the drivers are retired and work for Groome to supplement their income.They say that with the hourly wage and tips they do well.Many have told me they have class A and B licenses and love the flexibility of the job. I will continue to ride Groome regardless of what others say.
They are the oldest and largest in Columbus because of tge good ol boy lock that is Columbus. Their rates are high, their drivers are lazy and the booking is pathetic. Vans get smaller and smaller, rates get bigger and bigger. There is more room on the cheapest of airlines.
Why do People trust there lives to drivers, that Groome is only willing to pay $7.25 per Hour. At that pay rate they are only getting people that are not qualified to drive, I have Class B CDL license and certified for passenger and even School bus and they offered me $7.25 a hour
7am ATL to Col- Mr. James is the most wonderful driver. After a rough flight, he lifted my spirits.
Groome's is the worst shuttle service I have ever taken! The drivers are reckless and they charge a ridiculous amount. They are ALWAYS behind schedule. I typically wait 20 to 30 mixtures for the shuttle. I was running late due to road construction and lane closures. I called the office and asked them to hold the shuttle 5 or 10 minutes for me. They advised that they would try. Why I arrived 10 minutes after my shuttle was expected to depart, the had already already left. I'm furious that of all the times I've waited for them, the couldn't wait 10 minutes for me. And why wouldn't the call me back to let me know the shuttle had already left so I could have turned around and started driving your the airport myself?Avoid Groome's at all costs!!!!
They forgot about my reservation, I had to call 4 times to find out information (kept transferring, 'I'll check where my driver is and call you back' with no call back, etc), came an hour late just to drop me at their next shuttle, almost missed my flight. TERRIBLE experience, and made for one of my worst travel days ever. So unfortunate that this is the only company that services Fort Benning and our service members and families are forced to deal with such a poorly operated company.