My granddaughters air went out today she call the office they said someone would be out to fix the problem well guess what it's 8:30pm an 80 degrees in her house she also has a 10 month old baby an know one ever showed up! Rose Ann I bet yu sleep comfortable tonight!
DO NOT deal with this sham of a business!*False claims of property damages to keep percentage of collected rent* False claims of proprty inspections *They sent false 1099 more than a year after ending business with this company
We had Jackie as our property manager for the last 3 years.. She was great. I could call/text day or night and she would take care of the problem right away. We only left because we are military. If/when we move back we will be going back to Jackie.
We had Jackie as our property manager for the last 3 years.. She was great. Day or Night I could call/text her and she would take care of the problem right away.. We only left because we are military.. If/when we move back we will for sure be going back to Jackie..
I cqn't say enough about the Rose Anne Erickson Real Estate team. My agent has made shopping and buying a home feel like a boutique experience! She really listened to what I wanted and needed and showed me properties that kept me in my desired budget. I have worked with other agents that made me feel like I was pulling teeth to get them to show me properties that I would want to consider. They wanted to show me properties that they liked and didn't listen to what I wanted. It has been a completely different experience with Rose Anne Erickson Realty. They make purchasing a home a pleasureable experience! Highly recommend them!
Flournoy and Calhoun Realty have been so kind to me! I have rented a commerical property from them for several months this past year and they have gone above and beyond to make my experience a great one! I highly recommend them! :)
Do not use this agency if you are a homeowner!!!! They violate federal banking laws by not providing you your rental income until the 20th of the month!!! They never provide you any financial documentation for fees, rent received etc! When you call the AP department, you speak with a woman named Becky Draper, who is both rude, unhelpful, and lies to you just to get you off the phone. When you call to speak with Rose Anne Erickson directly, she refuses to speak with you or call you back! We are going to speak with Ft. Benning next to have them placed on the "Off Limit Establishments" as they are violating federal law!
This place is horrible. First off their property manager seems to never call back at a convenient time. Next we applied with them saying it should be no problem getting the rental property then after waiting days they tell us no we can't apply with them because their policy is no outstanding utility bills within the last 3 years. I was deployed was it was impossible to get it paid at that time. It was paid promptly upon my return but they say it is still too late. BS! That was of course after they too my 50 dollar application fee
This place is a joke if you are a renter. When we first moved into the house the water line was missing from the fridge. It took them approx three weeks to get someone out to place the line it. The lady responsible for that left the company and things seemed to get better. Then after signing a new lease the microwave went out and it took two weeks to get someone out to fix that. The air conditioner went out multiple times and the person they would use would not check everything so it would normally take two to three trips for things to get fixed. Right before we moved out we came home from a trip and noticed that the hall way floor was wet. I reported it immediately and I was told to find the leak and let them know. Seven days later when I found the pressure relief valve leaking on the hot water tank they finally sent someone out. He replaced the pressure relief valve and took pictures of the floor but did not do anything about the water under the floor. I had to pick up the floor to clean the water from under the floor to prevent mold and a health hazard to my family. This also prevented more damage to the floor. When we moved out they tried to charge for things that were already damaged when we moved in, the floor that I had to pick up to prevent mold and health issues, professional cleaning fees, professional carpet cleaning fees, and other things. The person in charge of rentals also changed my move out date not from when the notice was given but to when she received the copy of my orders, thus in turn violating federal law. They say that at the end of the lease they send something saying you need to have the house and carpet both professionally cleaned but it is not in the lease and they think because they send a letter at the end of the lease it counts. The floor that they did not fix even though the person that they sent out to repair it and Billy there also admitted they failed in their diligence to properly address the issue still charged for that, the professional house cleaning and carpet cleaning and even after providing proof of the written notice for move out would not adjust the move out date even though Jane admitted to changing it. Do not try to get Rose Anne involved as she will ignore you and if you tell them that you are going to proceed with court action they will say you should not threaten them with that action even though they know they are in the wrong. I have a strong case and now with an attorney not only will it cost them plenty of money and the home owner as they pushed to have the deposit released even though everything was not resolved JAG is also involved and due to violations in federal law it will be even worse for them. STAY AWAY FROM ROSE ANNE ERICKSON THEY ARE BASICALLY SCAM ARTIST IN A BUSINESS.
This is the worst realty company I have ever had the displeasure of dealing with. I rented a home with them for the past 2 years and now upon leaving I am being screwed over. They are trying to keep most of my deposit for damages that were that way before I moved it. Stains on the walls and things they claimed are missing from the kitchen (ie. microwave glass, knobs for the stove, etc.) that were sitting on the counter. The house was cleaner upon my departure then when I moved in! I submitted pictures to them when I moved in and I kept a copy for myself. I submitted my issues in writing (as was requested) and Buck demanded I make an appt to deal with him. I left a message requesting an appt and he just called me, told me to stop bothering him and he'd get to it whenever he would and he hung up on me! I preceeded to call him back and forth several times each ending with him hanging up on me. I cannot believe he's allowed to run a business this way and no one has shut him down! Please for your sanity do not rent from them and do not allow him to rent your property either!