Whats going on? The McDonald's on Trotwood says latte machine is being cleaned and we can clearly see it was not.! The other McDonald's on bear Creek near interstate's Drive thru window says open 24/7 and we get no service. We could see people in there and they ignored us.
When I approached the drive thru I was greeted by Renee on the intercom. When I approached the window I simply asked why I was upcharged on my coupon. She didn't say wait one moment or nothing. Just slammed the window in our face and went to the back. Swiped a card and opened the window and aggressively said a different total. Practically threw our food at us and slammed the window and walked away. No thank you no nothing. We were such an inconvenience for Renee. This was truly the worst customer service I have ever experienced as a mystery shopper.Yes, a mystery shopper.
This place sucks and they can never get an order right at all. The crew members were not friendly.
I am very disappointed at the service I received at our Sonic in Columbia,Tn. My friend aND I ordered the #1 Cheeseburger Combo meal today. When we got our food which only took a couple of minutes ..the burgers were barely warm and even the cheese was room temperature.I have never in my life gotten a warm burger like this . I tried to get my money back but no one would even cone out to talk with us. . We finally left...We want be back again.They can keep their $3 and some change.
Very poor service. It ain't mcdonalds where you get it ur way. I was the only one in the drive threw, and my order was still wrong. I didn't find out til I was already home. I'm not driven 12 mins again for another wrong order. Bumbed cause my kids we're hungery
I order a grilled chicken sandwich and i get the box only to open it and find chicken nuggets. Is this a joke cause i'm not laughing! Will never eat there again.
A man by the name of richard eddy works here and is wanted in two different states by u.s. marshalls in connection to narcotics operations along with accomplice maurice anderson for unemployment fraud (identity) theft. These two are extremely dangerous and hopefully now that this has been brought to light of the criminals whereabouts they both will be apprehended and made to face justice once and for all. This is not all hardees fault as Richard eddy no doubt lied about his status with being WANTED
Management is so horrible they was rude
Management is horrible they are slow and didn't make my order right