What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
509 N Garden StColumbia, TN 38401
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
Serving the Columbia Area.
From Business: RoadRunner Auto Transport is a leading provider of reliable nationwide door-to-door auto shipping services. With a history of dependability and innovation, we're …
2348 Park Plus DrColumbia, TN 38401
From Business: Service All Makes & Models, Qualified Technicians, Better Built Transmissions & Air Conditioning Service, Always Quality & Service At A Fair Price
1101 Division Ave SGrand Rapids, MI 49507
From Business: Northwestern Auto Supply was founded by Harry Ashendorf in Grand Rapids in 1946. Today, Sam Ashendorf, Harry's son, runs the business and has grown it into one of…
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
**WORST EXPERIENCE EVER**I am "visiting" Columbia, Tennessee from New York, and I brought in my Honda Civic on Wed, Sept 20th to the Nashville Hwy location to get an Oil Change. There they told me I was leaking oil and that the Main Seal needed to be replaced, estimated cost of $1,200 MINIMUM, and something this location couldn't do. So after freaking out about what to do... I took my car in to the S. Main St. Location on Thurs, Sept21st, because aparently they could do the work I needed there. After them having my car ALL DAY on Thurs, they had me come in right before closing time to tell me it was NOT leaking oil and it's power steering fluid. So now I have to get my corroded power steering lines replaced. Great, no big deal. Cheaper than the "main seal" which was also Misdiagnosed, and they were really talking about the Front Crankshaft Seal (which wasn't leaking and doesn't need to be replaced). After them having my car for ALL DAY THURS, ALL DAY FRI, I Finally picked My Car Up on Sat around Noon. After 3 days and spending $320, It still has a whining sound when I turn the wheel hard!! In curiosity, hoping that it was a no brainer to them, I called the shop Monday morning, and asked them what kind of Power Steering Fluid did they put in my car. They told me that they put in UNIVERSAL power steering fluid.. I own a HONDA.. And for those of you who have a Honda, SHOULD know it Takes HONDA Specific Power Steering Fluid. It's One of the VERY FEW Car Companies that Require a Specific PSF, where as MOST will do fine with something more like ATF. I've also contacted both my Mechanic in NY, and the Honda dealership down here-- They All say the Same thing-- YOU MUST PUT HONDA SPECIFIC POWER STEERING FLUID IN A HONDA. **I did NOT say Honda BRAND-- I said Power Steering Fluid that says RIGHT ON THE LABEL that it is Specifically made to be Put in Hondas.** The chemical make up is different and if you use Universal in a Honda, it can cause seals to crack and leak. Basically causing me to have the SAME problem I originally went in for. After trying to explain this to the Shop on the phone Mon morning, I was told that I can bring it in on Tues to have my lines bled because "There's probably just air bubbles." But I have been Absolutely Adimit that they NEED to put Honda Specified power steering fluid back in my car-- like it has ALWAYS had. Not Universal that does NOT work in Hondas!! ((Think Oil & Water-- The 2 do NOT mix)) But, They are INSISTANT that I'm wrong and you can put whatever in Hondas. Why would they make make a SPECIFIC fluid then????? After Arguing with the MANAGER for over 30 minutes face-to-face, I Finally went out to my car and handed him 2 Bottles of MY OWN power steering fluid I bought at Auto Zone that says "FOR USE IN HONDA VEHICLES." In addition, you are supposed to do a Power Steering Pump Pressure Test to insure there are no further leaks and that the Pump is operating properly. After explaining this again to the Manager, he told me they don't have the gauges here to do that.... THEN HOW THE HECK CAN YOU GUARENTEE THE WORK YOU DID FIXED ANYTHING????? They finally agreed to change out the fluid, but they clearly rushed it as it took less than 20 minutes WITH the test drive afterwards. They also Refused to give me a Receipt stating they completed a fluid change and told me "We Will Not Incriminate Our Business." IF YOU DIDN'T MESS IT UP IN THE FIRST PLACE, THERE WOULD BE NOTHING INCRIMINATING ABOUT IT!!! I spent $320, wasted 5 DAYS now, and STILL have the same issues!!! They won't give me a receipt, they won't offer me a refund, so I am reporting this shop to anyone willing to listen. Randall and Joel (Manager) should both be fired for, not only the lack of knowledge, but also for the lack of customer service skills, and disregard for my safety. They're charging full price mechanic work to people but they're only doing half the work at best, and doing it WRONG. This is crazy and should have NEVER happened!!!!
They explain everything before they do a service. I have already recommended to all my family and friends and would recommend this shop to anyone who wants good, quality service.
Took my car here to have exhaust work done. Got a call saying they had trouble getting a bolt off and wanted to charge me for a huge job instead.Told them not to lay a finger on the car and Ill tow it away. Gave me attitude when I arrived to get the car. Ended up bringing it elsewhere where they had no problem getting the bolt off. They also said this place is known to rip off customers. Dont go here.
A truck taken in for an oil change and air conditioner thermostat. The truck would not work driving home at all and would not go over 20 miles an hour! Tim Fitzgarald the mechanic admitted he dropped and broke the throttle body. Came got it and put the new part he got that he broke and charged over 1000.00. Then the truck wouldn't start!!!!! Tim got it started and got where we were going and got ready to leave and it wouldn't start again.Tim came with a tow truck and actually hooked up to the wrong truck!!!!!Idiots!!!!!Lawyers called as well as CC to despute the charges. DO NOT EVER USE THESE PEOPLE!!!! They are scam artists who break and never fix anything. I will add this truck was in very perfect condition before going to this so called business. BBB gave them an F rating and they are being sued by over 4 people at this point.Very sad that a local company would do this to anyone.
Was suppose to get work done n they charged me out the ying yang n still didn't fix it right more problems than started with I will never go back n will tell everybody not to go there
BE CAREFUL DON'T GO HERE. Biggest Crooks in the business, be careful when you deal with these guys. All's I am going to say is Karma will pay them a visit one day. I have found so many people that have been taken from these People. IF THEY HAVE A GOOD REVIEW ON HERE ITS FROM THERE FRIENDS OR THEY WORK THERE ! ! ! ! !
Took my truck there and said i needed a new oil pump charged me 1400 still don't work so I took it to another shop and they said the only thing they did was take off the oil pan the pump was not the problem i also took a car there 3 times for the same thing and they said it was something else each time it broke down again so I took it to a new shop and they said they were changing everything but what needed to be
I called Wednesday for a quote on installing some downpipes. Tim was busy, but he said he could look at it Thursday and to call back then. I called back Thursday, he said he was too busy but he could definitely look at it Friday. I called Friday morning, he said to bring it by at 1:00 and he could take a look.I drove out and arrived at 12:55, he didn't have any lifts available. Said he should be able to get to it in about 30 minutes. I went down the street to take care of some stuff in town, came back 15 minutes later, and waited another 30 minutes. He was talking to someone in a van for about 15 minutes before I walked up and politely asked if he would be able to get to it soon. (45 minutes after I originally showed up.) He unapologetically stated it would be another 30-40 minutes. I left.This is a great place to go if you like getting jerked around and having your time wasted.
Honest and very reasonable. I would highly recommend these guys to anyone! Bonus that they are certified to work on my hybrid Toyota!!
Called about my vehicle and Tim was probably the rudest mechanic I've ever talked to. Don't go there.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.