What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
13000 E Independence BlvdMatthews, NC 28105
Possibly the worst experience I have ever had at a car dealership! We were excited about purchasing (with cash!) a new Prius, so we went to Scott C…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
David, I have found a new shop for repairs and service on my 1981 Porsche 911! You and the rest of the staff are knowledgeable, professional, and very courteous. I’ve had good mechanics work on my car in the past but decided to give you a try after seeing your shop on Yellow Pages’ website. I was very pleased with my first experience doing business there! Thank you and I will be back!Maurice MilesSecond Visit:I couldn’t ask for better overall service, friendliness and professionalism. Great Experience!
My paint job came out beautifully and the staff was really friendly and great. The only issue is that they forgot the pin striping but I was able to come back and they did it while I waited.
You guys are very capable and professional. I appreciate being able to come there and have solid work done on my 2006 VW Passat.
I just wanted to give my car an upgrade on the paint job and I didn't want a new car , but to make it look new. It was more than I expected. Great staff!
Personable, quick service, and easy to work with! To owner (Jerry), the front receptionist (Tammy), and hail damage repair workers from Dent Doc Express (Montell and Burt), thank you! They exceeded expectations in both customer service and my hail damage repair. Would recommend them to anyone and would return in the future!
BUYER BEWARE!!!! Do not do business with these crooks. They are very unscrupulous to say the least. I would never do business with them ever!!
This is the "BIGGEST...LYING CON ARTIST DEALEARSHIP" on the South East side of town in Columbia SC. "PAUL" is the LEADER AND BIGGEST CON ARTIST in S.C.... BUYER BEWARE...Check out the South Caroling Lemon Law's as it pertains to "USED VEHICLES" or you will get stuck terribly with the CON GAME. They apparently buy these cars from auctions, or previous Re-Po's. The First part of the Con is where "Paul" and his Cronies will tell you once they secure financing..."You will get a call from the Financing Institution to confirm the deal, BUT ...you must "Lie" (Paul actually coached me as to what to say) and tell them you have put down for example, $1000.00 and of course they list that on the paperwork, in an effort to make it look good....knowing the cars are "AS IS" and of course once you sign their BS paperwork....will sink you into outrages interest rates and before you realize it, you have just purchased a LEMON AND/OR VEHICLE WITH MANY ISSUES. The key is to get your vehicle checked out "BEFORE" you get the call within the FIRST 24-48 HOURS of SIGNING….this way, when the Finance Company Calls to confirm….you can tell them you are returning the vehicle…No Deal. I think the Lemon Laws for “Used Vehicles in SC in 24 – 48 hours after purchase to return the Lemons back to them, thus canceling the contract. Don’t forget to tell them how you were asked to LIE about the Down Payment. Another “BIG CON”, is they will have everyone to bring their cars back to fix what all is wrong with them, and will actually have the nerve to have 10 people waiting for one Mechanic they use to drop by in the evening, knowing this “one” Mechanic will not, and can care less if they get to your vehicle or not. It’s all a SCAM, SHAM AND CON headed up by “PAUL THE CON” and his LYING CRONIES serving their BS up to anyone who will fall for it.
I'm new to Columbia so I was nervous about finding a new mechanic when I wrecked my truck. I was very lucky to find engine Menders, not only did they do a great job rebuilding my truck the owner was very friendly and easy to deal with.
My recent experience with service on my 2013 Mercedes E350 at Brown Motor Works on Clemson was outstanding. Marcus waited on me at the counter and he was great. Randall, the general manager, could not have been more professional. The work was excellent and done in a timely fashion. A couple of weeks ago, they worked on my Volvo and also did excellent work with great service. Highly recommend BMW.
My husband and I went to look at a Nissan Sentra. It was listed at 6995 (guaranteed 6795 with USAA carbuying app). The major issues were that 2 out of 3 seatbelts in the back seat wouldn't buckle, all 4 tires were bald, the donut was on the wires, the mechanism for locking the gas tank was broken so you couldn't open the gas tank (gas was so low it alerted us on the test drive), and the AC wasn't working. Paul seemed very nice. He mentioned his boss wasn't wanting to fix the seatbelts (a very cheap fix), but he got him to agree to fix the seatbelts, the tires, the ac, and provide a useable donut. But the lowest he could go was 6995, which was the listed price for the car. Reminder the guaranteed USAA carbuying app price was 6795. So he raised the price in order to address the major safety concerns. Obviously we walked .
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.