I made the best choice when I went to Surreal Innovation Salon. Surreal Innovation Salon a very professional salon where you are accepted and surrounded by like-minded people. Antoinette definitely have certain skills and tools. She do know a lot about hair, and she do know how to make you look good. Antoinette will work with you, focuses on your hair specific needs. Surreal Innovation Salon will Step Up Your Style! Thank you Antoinette for your great service. C Carter
I’ve been a satisfied customer for approximately 8 years. After visiting several hair salons and braid salons in the Columbia area, I found Fatou Braid Salon to be the only salon in the area that maintain consistency in the quality of their braids. In addition, Fatou - without question - is the only braid salon that do sow-in weaves with such attention to detail that you “never” have to worry or be concerned with the thread popping a loose. You can go easily 3 to 4 weeks with your sow-in snug and firmly in tack. From a customer service view point I have personally observed their growth over the years. Fatou have a desire to constantly improve and provide their customers with a great experience every time they visit. In an effort to ensure a positive and professional experience, They have become very mindful of minimizing overlapping appointments. I highly recommend Fatou Braid Salon. You will definitely get your money worth.
The worst service I have ever received I would never go back there again they should be closed down
During my search for a braiding service I ran across the reviews for Touba Hair Braiding. While browsing through them I realize the substandard service that I received so many years ago (2009) from this particular solan. I wanted to share my experience because I realized through the years how useful this option can be, especially when its your first visit. You're spending hard earn money and vaulable time that you can never get back. It was my first time requesting/receiving this particular service...so its safe to assume I was not familar with the process. I feel taken advantage of because I experienced most, if not all of the complaints expressed in these reviews. It angers me to conclude I received such terrible service because I was new to the area, naive to the process and not smart enough back then to do my research. I do take some responsibility, but it pains me to know that some business owners don't have a enough pride in themselves, their craft and the services they provide to do what's right. All that to say this...REVIEWS are helpful. So thanks to the individuals before and after me who realize how a simple gesture such as providing feedback can save others time and money. Let us all hope an even greater impact can come from speaking up and speak out. (Let your voice be HEARD and make a difference!) I'll be going for the second time in the very near future.I've did thorough/extensive research and I'm hopeful for some great results...if not you'll hear from me again.RETCOMBATVETGURL
Very unprofessional my niece went there and got her hair braided in two braids with what supposed to be a part down the middle. She gets home and I asked her what's wrong with her hair, the part is not straight and her hair is outside the braid nor was her colored hair tucked. I called to speak with the lady she tells me her hair is coming out because it's natural and I tell her my niece has always been natural and her hair never looked the way it did and then the lady over talked and disconnected the call. I went to the shop and she left and then I came the next day she didn't show up. I feel the shop should be shut down!
I called the day before to set up an appointment for flat ironing $40. I was told after my wash that she would switch to using the hot comb so it'll last longer and asked when I last had a trim (I replied 4 months ago but I trim my hair as I feel needed). She began to trim my hair afterwards and my total was $65. I was never told that the hot comb was $50 or the trim (that I never agreed to) would be $15. To top it off, my hair now has heat damage!
This was the best experience! Antoinette was professional and she really gave me a wonderful hairstyle. She will be my hair stylist from now on!!
Worst experience ever. I called for two goddess braids for my daughter and after paying 40.00 the braids came out after we left. She only let her sit under the dryer for 10 mins so her hair was still wet with gel. It wasn't neat n she didn't take her time to do it. We got there at 11:30am and was out at 12:10. She refused to give me a refund after I told her the braids were coming out n that they had to spend more money to take her to touba hair braiding.
Best hair braiding very professional and first you need to check us ...prices are good we offer quality hair braiding
I called the shop when they opened at 9 am to see if someone could get me in the same afternoon for two Ghana braids. I was told their was an opening at 2pm so I made the appointment. I got to the shop early, was told to have & seat and that it would be just a few minutes. 5 minutes later I was asked if I could come back at 5pm, I told them no because I had prior plans. I was not offered to reschedule, just that I had to call. Horrible service, no customer service.