I’ve rented a lift chair from this company on several occasions and each time customer service was excellent. The selection of chairs could be a bit more tasteful, but the staff will go out of their way to be helpful and assure your needs are met. Highly recommend them for this product.
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This company used to know customer service and quality service but now acts as if they are doing you a favor to do anything. I have multiple families I advocate for who are left without repairs and unable to safely use their chairs. They will not go out in community to make simple repairs unless you can pay a hefty amount for a visit. They are extremely slow in getting anything done for our families who are already stressed with caring for disabled loved ones. Disgusted with the decline of this company.
My visit was excellent. The wait time was short as well as the staff was very courteous and very informative.
Professional, responsive, timely and under budget. I called Apex after having free estimates from 2 different "foundation repair" companies. Apex sent an engineer the next day and I had a report diagnosing the issue and detailing the repair the following day. A very good service that saved me money compared to what the foundation people were telling me.