This company used to know customer service and quality service but now acts as if they are doing you a favor to do anything. I have multiple families I advocate for who are left without repairs and unable to safely use their chairs. They will not go out in community to make simple repairs unless you can pay a hefty amount for a visit. They are extremely slow in getting anything done for our families who are already stressed with caring for disabled loved ones. Disgusted with the decline of this company.
1520a Taylor StColumbia, SC 29201
From Business: Established in 1949, Hawthorne Pharmacy & Medical Equipment provides a variety of pharmaceutical and health care products and services. It features a line of phar…
They're very good at taking care of my equipment and supplies. Very friendly easy to work with staff. I would recommend if you need any medical supplies two give them a call.
The nurses and doctors are great. Professional and caring no question. But, the process of signing in, being called to a room and the payment process needs to be greatly improved. I went online to set an appt. for 10:00. I arrived and was not called back until 11:00. I did not see the dr. until 11:30. Then I waited in the waiting room to pay until 1:10. I was told by the receptionist there was nothing she could do. No apologies. I was obviously frustrated with the wait. Nothing was said. Poor customer service.
Unprofessional, nonresponsive. Forgot to call and cancel appointment, and also forgot to schedule surgery.
My visit was excellent. The wait time was short as well as the staff was very courteous and very informative.
Extremely bad experience. I was there with my daughter for over 3 HOURS for the doctor to spend 5 minutes and write a script, and then I had to wait again to get checked out (they eventually let us go and said they would mail the bill)! Location was severely understaffed. I definitely WILL NOT go there again!
Great service, super friendly and caring staff. Exactly what you need when it is an emergency, and they honor most insurances. I did not have to pay anything out of pocket with my plan. Great place. Thank you for your help!!!
this a wonderful hospital they saved my sons life 14 years ago the nurses and doctors were very compassionate and caring I could never thank them enough
DR Koranloo changed my life I am normally an out going ns social person because of my pain I had become withdrawn and refused almost all invitations do do things . The pain patch he prescribed changed my life I am once again enjoying like ns my friends !! James A Quinn
As a RN who has worked at a local hospital for the past 3 years and has encountered numerous doctor patient encounters, I have never met a doctor with a worse bedside manner as Dr Drigger. He was rude and condescending. I would rather wait in an ER then go back to him.