I’ve rented a lift chair from this company on several occasions and each time customer service was excellent. The selection of chairs could be a bit more tasteful, but the staff will go out of their way to be helpful and assure your needs are met. Highly recommend them for this product.
I spent a lot of time researching oxygen concentrators when I realized that I would spend the rest of my life needing one. I spoke to many owners a…
10201 Broadway ExtOklahoma City, OK 73114
From Business: *The Leader in Prosthetics *Family Owned Since 1947 *Creating An Atmosphere to Promote Comfort and Healing in Our 21,000 Sq Foot Center *Call for Free DVD or Vide…
Serving the Columbia Area.
From Business: OxiMedicals executive team has over 30 years of combined experience selling and servicing oxygen concentrators; our experience enables us to answer patient questi…
This company used to know customer service and quality service but now acts as if they are doing you a favor to do anything. I have multiple families I advocate for who are left without repairs and unable to safely use their chairs. They will not go out in community to make simple repairs unless you can pay a hefty amount for a visit. They are extremely slow in getting anything done for our families who are already stressed with caring for disabled loved ones. Disgusted with the decline of this company.
The first comment sounds like a personal situation. I really enjoyed my experience with this company and will be returning every year. They are both knowledgeable and professional.
Happy New Year! My experience with M & M Two Notch was GREAT! The employees are very professional and make you feel right at home! I will definitely be coming here for now on
Happy New Year!My service was excellent. The employees are very professional and knowledgeable. Two Notch location is the best of all locations.
Great customer service! As soon as I walked through the door I felt very welcomed and I walked out with a smile. I will be back!!
There on the spot while selling you the chair. Mine broke SUNDAY today is Thursday. Its still not fixed.
I ordered a portable nebulizer and paid for 2 day shipping. I received a phone call from a service person who said that i needed a perscription for the nebulizer (which is not true). I explained that I had left a message for my doctor's office to fax one in but that I really needed the nebulizer sent out that day because I was going out of town. She kindly offered to call my doctor's office to take care of it. That was the last that I heard until the next afternoon when I received an email saying that my package had just been shipped - meaning that it would arrive after I had already left town. I called the company and told them that I would not be there to receive the package and now would have to go purchase one locally to take with me. I spoke with Sally and asked her to please send me a return label to ship the nebulizer back after I returned. After discussing this for a while and her refusing to do so, I asked why and her answer was "why should we incur expense on a product that we are not going to make any money on?" Well, quite simply because they did not get the product to me in the time period that I requested. I ended my phone call and called American Express and explained the situation to them. They promptly reversed the charges and said they would handle it. While I was away for that weekend, I received an email from someone that I didn't know, but the reference said "your nebulizer purchase". It was an email from another customer of Southeastern Medical Supply who had placed an order and paid for expedited shipping. They had received my nebulizer and they assumed that I had received their product and what would I like her to do with it - send it to me or back to the company. When I returned home and opened the package, sure enough I had her product. I called Southeaster Medical and spoke with Cedrick, (who Sally said would call me to follow up and did not) and told him what was going on. He did not apologize, but just kept on asking me for information about the product that I had received. He seemed completely perplexed and more concerned with identifying what I had than in rectifying a situation or even apologizing for the inconvenience. I have since received a return label (which took over a week) and returned their product but will NEVER order from them again. Terrible customer service, follow up and manners. Not worth it to save a few dollars - the time and aggravation were not worth it.