cracked my phone screen (galaxy note 2) called to get a quote. representative quoted me $299. when I asked why it was so expensive representative said parts were expensive. went on amazon found the replacement kit for less than 20 bucks. called back to ask if I buy the screen off amazon will it be cheaper to replace. representative quoted me $169 for labor. ridiculous. MADE A FEW MORE CALLS MR.PC QUOTED ME 100 FOR PARTS A LABOR!!!!!!!!!!! ALSO IF YOU GO TO BEST BUY THEY WILL GIVE YOU A LIST OF THE BEST PLACES TO GO FOR PHONE REPAIRS.