Hamburgers wasn't that good so it must be the chicken it wasn't the old place I remembered the burgers was tasteless the lettuce wasn't crisp and tomatoes was soft. Maybe I came at a bad day.
They have the best mac & cheese, home made. Servings are large enough that my husband and I can share the fried chicken livers. He orders 2 vegetables plus mac & cheese. I eat 2-3 livers and all the macaroni and cheese. I walk out quite satisfied. The wait staff have always been exceptional.
My wife and I went to the Columbiana Mall Red Robin tonight for the first time. We walked in and approached the hostess stand. (We were the only customers in the lobby at the time.) The hostess told us it would be an approx. 20 minute wait. I gave her my name and we sat down to wait. Several groups, 2 to six people, came in while we were waiting and were immediately seated. My wife asked the hostess how many people were ahead of us and was told we were next to be seated. Two more groups came in and were immediately seated. Considering RR does not use any type of notification device for waiting customers, we could only assume we were being totally ignored. With the hostess watching, we got up and began to leave via the mall exit. The hostess did not offer to question as to why we were leaving or offer to seat us. We proceeded to the mall food court and received excellent service. My advice is to either visit the mall food court or one of the other QUALITY restaurants nearby.
I have been eating at Lizards Thicket since they opened the 1st location on Broad River. I have always had good food & service. This past Monday, I almost walked out due to the worst service ever. There were maybe 4 tables occupied w/4servers. Our waitress snickers when we said our food was not hot. I ate 2 of my sides before she ever came to the table. She went to reheat our chicken & dumplings. She came back with my mothers & asked her to try it to see if it was hot enough. Took several more minutes before mind made it back to thy table. Refills on drinks came after she reheated the food. After we ate, she was not around until we were at the register. She never gave me the bill, she gave it to the person taking the money, so I never saw the bill, was only told the total. We were the only ones in that section. Our waitress definitely needs more training, cause she'll never be able to handle a rush hour service.
Great selection of soups! Its a little pricey, but you tend to get more than enough food.