The nurses and doctors are great. Professional and caring no question. But, the process of signing in, being called to a room and the payment process needs to be greatly improved. I went online to set an appt. for 10:00. I arrived and was not called back until 11:00. I did not see the dr. until 11:30. Then I waited in the waiting room to pay until 1:10. I was told by the receptionist there was nothing she could do. No apologies. I was obviously frustrated with the wait. Nothing was said. Poor customer service.
120 Highland Center DrColumbia, SC 29203
From Business: Medical Park Pediatrics is accepting new patients from birth through college. Dr. Claytor and Dr. Colby see newborns at all hospitals in the area including: Palme…
100 Palmetto Health Pkwy Ste 320Columbia, SC 29212
9570 Two Notch RdColumbia, SC 29223
From Business: We offer major discounts from 30-60% on blood tests ordered by your physician. Our labs are processed by LabCorp or Qwest. If you do not have health insurance you…
1501 Sumter StColumbia, SC 29201
3600 Forest Dr Ste 200Columbia, SC 29204
The Doctors here have a bad bedside manner. They love to wait till you are eating to want to talk to you. Housekeeping comes in while you're eating to clean or while you're asleep. The kitchen staff can't get a single order correct. I've had a few excellent nurses that were very nice & did everything they could to keep me happy & make up for all mistakes & aggrevation that the other staff was causing me. I requested to speak with the Administration & I over heard a nurse tell another staff member that the AOD REFUSED to come talk to me. Lisa Snelgrove in Patient's Relation is a rude ass woman who accused me of saying something I didn't say & said that I need to RESPECT the employees. It takes forever to get someone to respond when you call. I was choking & hit the call button. They heard me coughing & say choking. It took them 15-20 mins to come check on me.
Unprofessional, nonresponsive. Forgot to call and cancel appointment, and also forgot to schedule surgery.
I also had a very bad experience when I had a small hernia operation and was told by the doctor that I would have to stay overnight as my fiance was out of state. I was woken up every three hours for one or another useless procedure which they charged top dollar for. The nurse got my file mixed up with someone else who had some kind of skin disease. Next thing I'm told that they were going to quarantine me. They charged me close to $9000.00 for one night in hospital and treated me like a doormat I will never set foot in that hospital again.
I came in on 11/11/2015 because I was vaginally bleeding for the past 3 weeks. They got me in tested for pregnancy , stds , BV , & yeast. All things I knew wasn't going on. The doctor was rude towards my husband and the didn't seem to further see the reason for HEAVY bleeding. Telling I had never had irregular periods and never one that lasted 3 weeks. They did nothing but run the test and say it was clean nothing going on .. No further testing I will not be returning. WOULDNT RECOMMEND TO ANYONE WHO WANTS ANSWERS.
Extremely bad experience. I was there with my daughter for over 3 HOURS for the doctor to spend 5 minutes and write a script, and then I had to wait again to get checked out (they eventually let us go and said they would mail the bill)! Location was severely understaffed. I definitely WILL NOT go there again!
Great service, super friendly and caring staff. Exactly what you need when it is an emergency, and they honor most insurances. I did not have to pay anything out of pocket with my plan. Great place. Thank you for your help!!!
Terrible experience. On May 2nd we went to Baptist Parkridge Hospital. My husband had injured his leg and had an enormous hematoma, on his shin. We were concerned since he has had several DVT's, etc. They examined the wound and performed a CAT SCAN and said that he should return home, elevate the leg and keep ice on it. After a couple of days the leg was worse and turning red and warm, since this was a warning sign of infection, we returned to the hospital, on May 4th. We were there from 7:30 P.M. until approximately 11:00 P.M. We were about to give up and leave, since no one had treated my husband, when the emergency room doctor entered. He was annoyed that we were about to leave, and that he was dealing with a very severly ill patient. He looked at my husband's leg and said to just go home and keep it up. We told him, as well as the hospital staff, that my husband has had Cellulitis twice, which resulted in a 4 day hospital stay each time. They ignored this. Well, on Saturday, the 9th, my husband said that he felt his leg was getting worse. We decided to go to Lexington Medical Center, since we got poor care at Parkridge. At Lexington Med Center, they did a blood culture on the leg and found that he indeed, had Cellulitis and admitted him immediately. He is still in the hospital on 2 different antibiotics and will have to be out of work for the next month and have a home health nurse come in and pack his open wound. We would NOT have been going through this if the 2nd doctor at Parkridge had taken the appropriate steps to see if there was an infection.
I would not take my cat here and I hate cats. I had a severed median nerve and severed tendons. They sewed me up and sent me home on a Friday. I went the whole weekend with no pain meds...
DR Koranloo changed my life I am normally an out going ns social person because of my pain I had become withdrawn and refused almost all invitations do do things . The pain patch he prescribed changed my life I am once again enjoying like ns my friends !! James A Quinn