Truly a great organization. They make banking easy. Friendly a true professional l am glad to be a part of a great Banking System
My mom was here just a couple weeks ago an they have an amazing i will be there this week sometime to get started with them
BEWAREWARNING: First Citizens Bank notified me today that if I do business with a company and that company uses my card with fake charges I cannot file a charge back.REASON: Because I did business with the company in the past. It does not matter if they screwed me over.RESULT: First Citizen says you will not be protected due to a company scamming you if you paid them. Poor protection. Now to find a new bank.First Citizens Bank of South Carolina is a subsidiary of First Citizens Bancorporation, Inc.
This office guided me through a great financial experience. The entire staff is pleasant and knowledgable of banking needs.
This bank consistently turns down low rate loans and credit cards using fictitious credit scores as an excuse. They tell customers their credit score is too low to qualify for the low rates sent out in the promotional flyers and emails. I used the same service as they did to get my credit report to apply for a car loan and they claimed my credit score was much lower than it actually was. This has happened twice. Even after I sent them the PDF of my report I got that same day they refused to give me the rate I qualified for.
This place sucks and they are very racist. You only see white tellers with bleach blonde hair behind the teller line and they are very rude. The manager seems to not care about anyone. I wouldn't recommend this place to anyone. They treat ppl as if they don't value their customers. RUN AWAY AVOID THIS BANK.
During an extreme financial hardship after three years with a real estate loan from First Citizens, I called First Citizens for help. They "helped" by trying to get me to switch all my savings/checking/retirement accounts, although small, to their bank....they even set up the appointment the same week, how nice of them. I caught on to what they were after, luckily. After struggling to pay I called them a few months later and told them I could not pay the loan any more with a layoff and medical bills piling up I needed advice. The local office person said there was "nothing we can do to help" no advice whatsoever. After advice from a lawyer, we stopped paying on the loan to support our family and make our house payment. First Citizens Bank has now hit us with a deficiency judgment for a amount that we do not have. My lawyer said that they did not have to do the deficiency judgment and that they "screwed us good", his exact words. We are just trying to survive in this economy, our credit has ALWAYS been excellent until the layoff, no one saw this coming. Me, my children and family will never do business with First Citizens again.....everything was only to their advantage, I feel they turned their back on us. Their loss of business will be far more than the small amount of money they will ever get from us.