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Spring Valley Animal Hospital

Map & Directions
(5 Reviews)

8913 Two Notch Rd, Columbia, SC 29223

(803) 788-8481

CLOSED NOW
Today: 7:30 am - 7:00 pm
Tomorrow: 7:30 am - 7:00 pm
40
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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General Info
Spring Valley Animal Hospital provides comprehensive veterinary services for the convenience of our clients. Serving Columbia’s pet community since 1978, our staff includes full and part-time vet techs as well as an on-site groomer. We provide a general medical practice that includes surgical, dental, emergency services during business hours and a full grooming and boarding facility.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

SunClosed

Brands
wellness
Payment method
mastercard, amex, discover, visa
Location
Located next to New Life Fitness and Rite Aid Pharmacy, across from the BB&T building
Neighborhood
Northeast Arcadia Lakes
Amenities
  • On-site groomer
  • Boarding
Categories
Pet Services, Veterinarians, Pet Boarding & Kennels, Veterinary Clinics & Hospitals, Kennels, Veterinary Labs, Pet Grooming, Veterinary Specialty Services

Reviews

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Randi C.

03/12/2015

Overall

We love Spring Valley Animal Hospital! After I purchased an 8-week old Great Pyrenees, I knew how important it would be to find a great Veterinarian. It was equally important to find a hospital that our puppy Leena could grow with through vet care, boarding, and grooming all in the same place! We definitely found that at Spring Valley Animal Hospital. The Receptionist couldn't have been any more helpful and pleasant - the Dr and Tech were wonderful and patient with her, and answered all of my questions and addressed concerns - the Groomer was also top notch. Leena came out looking like a million bucks and smelled fantastic, without breaking the bank :)

A B M

03/07/2011

Provided by Citysearch - 
Overall
MISDIAGNOSED 2 TORN ACL'S EVEN AFTER X-RAYS!!

PLEASE DO NOT TAKE YOUR PET TO SPRING VALLEY ANIMAL HOSPITAL!!

To put it briefly- they completely missed that my lab tore BOTH of his ACL's, even AFTER taking X-RAYS!!
If you need more info to convince you not to take your animal there, please keep reading...
We just moved to Columbia in Nov 2010 and decided to take our two dogs to Spring Valley Animal Hospital. In Dec. 2010 we took our Black Lab back into the doctor because he was limping and it seemed like some days were worse than others. The doctor said he couldn't feel that anything was wrong and maybe he just ran too hard and maybe he was sore. We were to bring him back if the limping continued.
Jan. 2011- We bring our lab back into Dr. Alexander because he wasn't getting any better and in fact sometimes the limp would be on the left back leg and other times on the back right leg. We took him in for X-Rays on a Saturday morning. Besides the fact that we had to wait close to three hours to be seen, we wanted to find out what was going on with our dog so we waited. After the x-rays were done the basic prognosis was that he eventually will get hip dysplasia. He told us to give him over the counter Glucosamine and be prepared for hip dysplasia in his future.
March 2011- Our dog is still limping and although I tend to trust the experts, I just had to get a second opinion. We took him to a new vet in Elgin (Wateree Animal Hospital) and had more x-rays done. It was very clear to the doctor that our dog had definitely torn his left ACL and his right one too! HOW DOES A VET (Dr. Alexander) WITH SO MANY YEARS EXPERIENCE MISS TWO TORN ACL'S?

THANK YOU to WATEREE ANIMAL HOSPITAL for CORRECTLY DIAGNOSING MY DOG!! We are scheduled for surgery next week to complete the first of two TPLO surgeries our dog will require. Although we appreciated the way Dr. Alexander handled our two dogs, I just don't understand how something that is actually very common can be completely missed.

Also if you're planning on getting your pet medications through any place but their office (which they only carry generic & none that protect against ticks) they will deny the request from any place that you want to buy it from. You will have to go to their office, pick up the prescription and mail it in because Dr. Alexander doesn't 'fax' or do 'authorizations over the phone'. Once they found out we had switched vets, they made it almost impossible to get the prescription for my smaller dog that needed Heartworm. I literally had to go to their office and demand a prescription. And when I asked if she could fax it to the company, the girl behind the counter just looked at me and said, ""We don't fax."" SERIOUSLY??

No problem. We are so happy to have found an amazing vet in Columbia - go Wateree!! It's funny that we have lived in Summerville, Greenville, Mount Pleasant and now Columbia- going to new vets in every location and this is the ONLY vet I would not recommend!! Please check out any other vet than Spring Valley! It could mean the difference in the health of your pet. I'm just glad we now know what's wrong with him and we look forward to seeing him back to normal after his surgeries!!