Palmetto Ent Consultants
2750 Laurel St Ste 203, Columbia, SC 29204
(803) 407-7197Add Hours
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This was the worst ENT office I have ever dealt with. Unfortunately, I am unable to give them 0 stars. The only thing positive I can say is the nurse practitioner is very sweet. After being examined by the NP, she had Dr. Bouknight look at my ear under a microscope. She was extremely rude. I have been experiencing extreme pain in my left ear and hearing problems. She asked when my problems started and I told her 2 years ago. Although, I have had tubes placed in my ears and they were great for a year, she immediately chalked my issues up to being "chronic" and sent me packing. They stated i had Eustachian tube problems but also saw issues with my eardrum and wanted me to be seen by Dr. Paysinger in DECEMBER. After prodding around in my ear and touching something that hurt me, she proceeded to tell me that ai shouldn't be having any pain in my ear canal. I know what I felt and to have someone tell me otherwise is unacceptable. The wait time in the office is terrible as well. I arrived with my paperwork complete and even made them a copy of my insurance card and drivers license and I still waited in the waiting room over an hour. I was in the office a total of 3 hours for absolutely nothing. They even did testing showing negative sound waves in my left ear and know that there is clearly an issue. Do not waste your time going to this ENT. If Dr. Bouknight is any representation of the way the staff treats their patients, I would not recommend it.