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Crystal Pools

(5 Reviews)

1101 Sparkleberry Lane Ext, Columbia, SC 29223

(803) 865-1200

44
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Payment method
all major credit cards, cash, check, discover, financing available, master card, visa
Neighborhood
Northeast Arcadia Lakes
Other Email

Categories
Swimming Pool Dealers, Swimming Pool Repair & Service, Private Swimming Pools, Spas & Hot Tubs, Concrete Contractors, Swimming Pool Equipment & Supplies, Swimming Pool Construction, Swimming Pool Equipment & Supplies-Wholesale & Manufacturers

COUPONS & DEALS

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Reviews

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Angela R.
Edited: 11/07/2017
Overall

Great experience!! Our pool is beautiful and truly a work of art in our backyard!!! We enjoy it daily!!

Overall

Design, Build, Maintain and Service of Swimming Pools and Spas. Crystal Pools is a family business that excels in client satisfaction. Over 43 years of experience. Over 5,800 swimming pool have been built in the columbia and surrounding areas. Its great to own a Crystal Pools 803-865-1200

rickie.wilds

06/17/2013

Overall
pool maintance

I have been very happy with my crystal pool I've had 15 years I did go to a random pool Co for powdered chlorine they sold me crap it had 66 percent chlorine and calcium mix my pool has had many problems with hazy or green water I went to Crystal and have gotten my chlorine with them and instructions how to clear my water just finished it looks like it's going to work I did remove about 4inches of water brush brush brush many thanks to Crystal Pools for their knowledgeable kind staff I wanted to use a closer pool Co but never again I have complete trust in Crystal Pools they always are super helpful since I have to maintain my own pool Thanks Allison I'll be back soon Rickie

pman2

06/07/2011

Provided by Citysearch - 
Overall
""THEY ARE THE GREATEST!""

We contacted numerous companies about a pool. Crystal Pools was the most exact company. They handled all of the drainage, and made sure that the pool was supported properly so we do not have issues long term. NO ONE ELSE BOTHERED TO EVEN DISCUSS this.
The construction was done exactly as they explained. The attention to detail and customer service was great.
We could always reach someone if we had questions.
The pool is beautiful, the cleaning system is awesome, we do not ever have to do the cleaning ourselves. Crystal Pools is the greatest. By the way, Crystal Pools told us the sprinklers system would be damaged as we did not know where the lines were and of coarse they were running right in the middle of the pool, after the pool was done, we paid Crystal Pools to redoo the sprinkler system and it works perfectly.

msdiggster

01/26/2011

Provided by Citysearch - 
Overall
Beware of these people!

They tore my sprinkler system to shreds, their cement truck sat in my driveway and dumped its leftover cement or concrete (whichever it was) on my new crush and run, then one of the white posts in the spa system is still leaking water and they said they would fix it and never have. They came out here twice to fix it, sent me a bill for $115 and it is still not fixed. This pole was leaking from the time they built the spa until now so why should I have to pay anything to fix it? Now the spa is leaking water a LOT. They said they wouldn't come out here again without more service charges (the spa was just finished in mid October, 2010). So today I had Accurate Leak Finders, Inc. come out to find the leak (for $375). There is a crack in the floor of the spa. I will contact Crystal Pools once more but be willing to bet they won't fix it without charging me. Thus, I will be forced to take them to Magistrate Court. If you want to deal with all this, then use them. If not, I would be very careful of what pool company I used.

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