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Binswanger Glass

Map & Directions
(1 Review)

747 Meeting Street West, Columbia, SC 29210

(803) 798-8787

OPEN NOW
Today: 8:00 am - 5:00 pm
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Hours

Regular Hours

Sat - SunClosed

Extra Phones

Phone: (803) 500-1005

Phone: (803) 798-2950

Phone: (803) 220-0750

Phone: (803) 798-3124

Phone: (843) 237-2539

Fax: (803) 731-4034

TollFree: (800) 849-8850

Brands
replacement
Payment method
amex, master card, visa, check
Neighborhood
Northwest Columbia
AKA

Binswanger Glass Co

Category
Glass-Auto, Plate, Window, Etc

Reviews

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Darrell B.

07/07/2018

Overall
Expertise
Service

Could have been 5 stars, But...
I had a 4 hour appointment window from 8am to noon. At ten minutes after noon I call them and ask why the tech has not shown up and I get a bunch of excuses. When I ask for a time frame that I can expect someone to show up I am told it will be after 1pm. It would have been nice to have at least received a call saying there was a problem and the tech would be late, but no. I had to call to get any information at all. A little later I do get a call and am told that it will now be between 4 & 5pm before the tech will show up and am offered to take something off the price for the inconvenience, I say that would be nice. Tech arrives at 4 and has windshield in by 4:30 then I am charged the full price for the job. The tech gets a "C" because he did not bother to contact to let me know he would be late, but the company gets a BIG "F" for some of the worst customer service I have ever seen. I will NEVER do business with this company again and will NEVER recommend this company to anyone!