One day I needed breaks and just decided, you know what, I' m tired of hating my auto place or just going to one because its close. I end up feeling totally taken advantage of and broke because my bill was so high. So I decided I was going to go to about 10 different auto places to see what each one said was wrong with my brakes, what the solution would was and what the cost would be.After listing to outrageous prices and recommended additions that only raised my price the last one I ended up at was Columbia Auto Center. I expected they would be like the 9 auto places before them so I was already on guard. The mechanic looked at my car immediately. He said " you need new brakes and I'll have to shave the rotors". I told him others said I need them replaced, but he told me they were fine and just needed to be shaved so there was no need to pay extra to get new ones.I learned something new that day... In my excitement I totally forgot the name of the place But when I needed my brakes done again its all I could think about. I drove around and found them again, and once again received EXCELLENT service. This time my windshield wipers stopped working, and while I was there I knew I might as well get my brakes done since they did them last time and gave me such a great price... There was also a noise every time I turned my wheel. The service and knowledgeable staff make everything a great experience. Everyone is friendly and willing to assist, which I find rare now a days...On my second trip, Kevin greeted me with a smile and opened the door. He answered all my questioned, listened to me ramble on about how I found the solution to fix the car on the internet. Kevin immediately looked at my car. He was really knowledgeabe,, he didn't recommended anything I didn't need and even found me a few coupons which made the price wayyyy lower than I thought it would be. Like I said, I always felt, that as a female, the auto shops were trying to get over on me but this place never tries to do that. They don't over charge me. They don't think of extra things to try and bring up the price and they are FAST!! I'm officially a lifetime member and will taking my car to Columbia Auto Center for everything.
Ashley is awesome. She verified our reservation for our weekend trip to Myrtle Beach, SC in a timely matter. This location is a very busy branch, but Ashley professionalism and customer service skills allowed us the check out speedily without the nightmare experience. On the other hand, when we returned the vehicle it became messy. While in Myrtle Beach a vehicle back into us from a parking lot to cause minor scratches to the car. FYI: if you are the contract holder and you add an additional driver, if the additional driver is driving the car when the accident occur and you do not take out Enterprises rental insurance, the additional driver will have to use their insurance to cover damages. The accident happen in a privately own parking lot, no traffic tickets were issued; therefore, it is considered a no fault accident, now the insurance companies has to investigate to see who will pay. Otherwise, our experience here was ok.
They could do a better job of keeping up with the service records. This is the second time I've had a car that was not serviced. The first one had to take time out of my day to take the vehicle to Firestone to get the oil changed which took 2 hours. The second vehicle I told them when before I drove off of the lot that the service engine light was on. They said it was fine and half way through out 6 day rental the car started acting up. It was putting like it was going to cut off. Also we got a phone call on Sunday we were not due back until Tuesday that the decal for the car had come in and we needed to come in so they could put it on the car. The customer service is great for the most part, but they really need to do a better job of keeping the service records.
I just purchased a nice Tahoe from Todd Epperson at Palmetto Wholesale. Got a great deal on the car. I even shopped the local papers and online. Todd beat the others prices by more than $1,000.00. Car was clean and in great condition. Todd even pointed out 2 flaws I didnt even see. The owner was present all three times I visited the lot and gave me a free GPS system after the deal was done!!! I dont usually buy from car lots, but I now have a new outlook. Thanks for the great car Todd, Bobby, and George... I will be back for the next one
I have rented cars from many different locations for over 8 years with Enterprise and all of my experiences were great! When things seem to not go good with a particular car, Enterprise took care of it immediately. The trip I just had from 12/22-12/28 was perfect! No problems with car and the customer service at the greystone location was amazing! When I arrived to pick up my vehicle, everyone smiled and greeted me, thanked me for being a customer and was very professional. I would recommend Enterprise to anyone.
Leesburg Car Mart is a wonderful place to purchase a car. The owner, Tim is down to Earth, honest, and respectable salesman. Tim does not hide information about his vehicles, he gives you honest answers. I've purchased 3 suv's from Leesburg Car Mart and can truly say I've gotten my moneys worth out of each one. If your looking for a decent, clean, dependable ride - go to Tim. God Bless!
On the 27 of October 2016, I bought a car 2014 ford focus, I talked Jamie on phone 10/26/2016 and made appointment who was very polite and very courteous, he was busy ... he then introduced me to Larry, who also was courteous and helpful. and i purchased a vehicle. my name is Beverly and I will totally recommend them to anyone.
BEST CAR BUYING EXPERIENCE EVER! So impressed by this place. Easy to buy a car here. My sales guy, Evelio, came in on BOTH of his days off to help me get my car. (the reason it took two days is because my insurance company was closed the first night). Anyway, give Carmax on Jamil Road a try and you won't be sorry.
I was in need of a vehicle and I have been to several dealerships,but then I found autopros. My sales rep was Scott and he was absolutely amazing!!!! He didnt pressure me in any way. I would reccommend autopros to anybody, and the next time im in the market for a car I will go back to Scott and his wonderful team
I recently rented a vehicle from Enterprise, and they greeted me as soon as I walked in the door. I didn't have to wait for along period of time, and the team member who assisted me was extremely professional and knowledgeable. Thank you so much and I will definitely be using their services in the future!