Horrible customer service from the word go! Save yourself time and money and go somewhere else. .....
1700 Taylor StColumbia, SC 29201
PERFECT SERVICE. Started work to the very minute of app...Young lady at the desk is as pleasant as anyone could be and could not have been better. T…
Tommy is the largest PENIS WITH EYES IVE EVER SEEN!! His shop made a mess of my 2014 Mustang which has only 15,000 miles on it. The young lady that runs the Columbia office is awesome. That’s the only good thing I can say about my experience . I now have razor cuts in my glass, a bubbled up amateurish tiny job to say the least, scratches the full length of both quarter windows and I’m out 380.00 bucks to boot!! Trust you me this ain’t over I’ll see this sob in court! If I were u I’d steer clear of this moron and his unprofessional business. I feel sorry for his employees that are worth a crap because this prick obviously cares nothing about their future!!!
PERFECT SERVICE. Started work to the very minute of app...Young lady at the desk is as pleasant as anyone could be and could not have been better. The installers did the job in 15 minutes and quality is perfect. Mr. tint wanted to keep my car all day and charge me over twice as much. GREAT DOING BUSINESS WITH PALMETTO PRO TINT.......... Bill Herring
Great customer service, friendly staff, competitive pricing, and most of all great results! I am super happy with my car window tinting.
Damage my car while tinting the windows, scratches all over my trunk. BEWARE BUYER! RUN AWAY! The owner is rude and the other people working act like it was my faults. Owner refuse to repair the car correctly and my car was given back to me like a child hand paint over the scratches the guy made tiniting the car. NO stars.
Did not honor warranty, was told under new management, Not the way to handle a "new" business. Funny, same name, same location, same phone number, but different owner? You would think he would've done SOMETHING to keep my business....
Catherine Hardya month agoThe customer service was excellent. Not knowing what color tint, they advised on what to do. I could not be happier with the choice. I have used athe company for both my cars and my home. I would recommend to anyone.
They absolutely SUCKED! Very rude and unprofessional will tell you it takes an hour but takes 6, will then mess your tint up and send you home with it to realize they cut it to short and use dry erase marker to patch it up got it done a second time and it's even worse then the first. Trash particils all in the tint. You will pay to get it reduced the owner is a waste of space and lies !!!! The warranty is no good and what they tell you they will cover they will not! Worst place I've ever been in my whole life Ghetto and Rachett
Despite not wanting to help put any more money in Tommy's pocket, a friend wanted 3M film for his car, so this morning we headed to Mr. Tint (Charleston) to drop it off. Well, apparently Tommy has enough money because he doesn't even have someone man the Charleston shop anymore. I mean, why even pay rent for a whole building if you aren't going to have someone there to tint cars, answer phones and give customer service from open to close?? Anyway, we showed up at 8:20am (knowing we were early), waited til 8:40 before calling, got the Columbia shop (charleston forwards their phones pretty much all the time since nobody is there) and the girl (Sarah I think) first implied it was our fault because we probably missed them since we were late. ❌ beep ❌ wrong answer since we were there 10 minutes before they were supposed to open. After explaining this to her, she told us that she would call the installer and call him back. Waited until 9am (20 mins later, 30 mins AFTER they are supposed to be open and 40 mins after we had been waiting!) and called them back. Girl in Columbia said that they have been "incredibly busy this morning" and that she would try to get the installer on the phone while we waited. She came back and said that there was a miscommunication bc the installer left the shop before 8 this morning since he had a commercial job to do and that they wouldn't have scheduled someone to drop off a car at 8:30 since nobody would be there. Custom Car Stereo has quality ceramic tint and now has my friend's business. Oh and before all of this, he called Mr. Tint THREE TIMES to schedule in the first place. Left his info first 2 times and was told he'd get a call back. Third time he waited on hold while the girl from Columbia shop called the installer to get an appointment time. Seriously, if you aren't gonna run the Charleston shop right, don't run it at all! Also, don't let the website fool you, they don't have locations in Aiken, Augusta or Sumter. Those are dummy numbers that go to the Columbia shop, so they look like they're big and reputable, but you won't get any kind of face to face customer service unless you want to drive to Columbia. Which, it appears is the case for the Charleston location now, as well.
I have a brand new car with less than 1,000 miles on it. Before I took my car to them, I washed it and hand dried it. It looked great and didn't have a blemish on it. When they finished with my car and pulled it around, they had the outside of the car wet, so I just looked at the tint and pulled out. After driving about four miles and letting the car dry off, I decided to pull over an see how MY BRAND NEW CAR looked with tint. I had bad scratches on both sides of my car. I went back to talk to the manager, who just happened to be the guy who tinted my car. He said that he hasn't scratched a car in over six years, but had a painted repair shop that he sent me to ask for Michelle and she would send he the bill.... I thought this was strange since he hasn't scratched a car in over six years, to be on a first name basis with the repair shop. They did a pretty good job trying to get all the scratches out, but some were to deep and they said that they would have to keep my car and repainted the two sides.... Nothing is as good as the paint job you get from the factory so I just told them that I would live with it... Just a bit of advice, if you like not having scratches all over your car, stay away from these guys.. My first and last time ever using them.