Purchased display shoes at a discount. Shoes were missing a rhinestone and had reddish substance was at shoe liner but was assured by the sales person the originally priced 149.00 shoes were in great shape and discounts are not generally given. Wore 1 hour and both liners came out of the shoes. After discussion with the store manager so they would hopefully not to sell merchandise like this to anyone else...and let me stress I did not ever mention or request a refund...I was met with defensiveness and told it was my fault for purchasing the shoes in the first place. Really?!? Even worse the exact same shoes were in their window on display with the liners actually coming up on both heels and the manager grabbs them out of the window and states "this happens when they leave them on the sun too long" so she was fully aware of the severity of the defects possible for these shoes and did not care. No concern for quality, the customer and no accountability. Will not shop there again.
2000 Park St Ste 102Columbia, SC 29201
From Business: At Bob Capes Property Management and Real Estate Sales, we believe in serving our customers with energy and integrity. We understand the trust and confidence that…
9005 Two Notch Rd Ste 1Columbia, SC 29223
From Business: Welcome to Jordan's Modern Bride and Groom, a full-service bridal salon. Our goal is to ensure that you get the attetion you deserve as you plan the most importan…
10223 Two Notch RdColumbia, SC 29229
From Business: At Suit Yourself Clothing & Custom Apparel 10223 Two Notch Rd in Columbia, we believe that when you look good you feel good. Wherever your business takes you, it'…
Columbia, how fortunate we are to have within our midst a bridal store as London and Lace. Lisa offers us a carefully selected line of gorgeous bridal gowns that you just do not see everywhere. And, if that was not enough, her customer service is extremely exceptional. She goes far beyond the call of duty to try and make sure each lady that purchases one of her gowns receives the best customer service possible. Thank you Lisa for choosing Columbia to open your first store!!!Bea Licorish of Fine Tailoring
This is by far the best bridal store I've been too. Buying a bridal gown has been extremely stressful but Lisa made this experience an amazing one. She wasn't pressuring me to buy anything and allowed me to take as much time as I needed. I would highly recommend this store to anyone looking for an amazing dress selection with equally amazing service.
Had a really bad experience here and the prices were all about $300 more than surrounding formal shops for the same exact dresses. Also, the dresses my daughter tried on had zippers torn loose and multiple loosened stones.
I purchased a dress from Geneva Jenkins the owner. Geneva recommended Carolyn Evans to perfom the seamstress work. Dress sent back 3 times. Visable tacs shown, thread shown, strap cut to short and end result my wedding dress ended up being to tight!!! I complanied on numerous amounts of times. They refused to replace my dress. 2 other shops stated my dress couldnt be fixed. Finally took it Jakies alterations. Paid another 88 dollars and she couldn't fix the damages caused by Carolyn Evans thevseamstress although she tired. Advised Geneva if akl if this! Now she says Carolyn Evans is an independent contractor and she the shop has nothing to do with. Had to postpone my wedding. They both cane to court and lied their assess off! I'm stuvk with a dress I can't wear nor can it be fixed. I wouldn't recommend this place or the seamstress work to ANYONE!!!