I have been seeing Dr. Janelle Hinson for a while now. She has done an awesome job. My only problem is with my insurance not with them.I have new insurance and they are fighting Dr. Hinson all the way. They ( Insurance ) would rather I take meds. that cause bad side effects than give me what works.
Like previous reviews stated this practice ONLY cares what lab results reflect and not how patient is feeling. I was having a lot of issues with the last prescription they put me on (Armour) so bad so my worst side effect was shortness of breath! They informed me I need to come in for another blood draw, and I did so. My labs came back in the normal range, but I had about 8 terrible side effects from this drug. They said...just stay on it since your labs are in normal range. I practically went off on the nurse that called me back, because they seemed not phased by the fact that I was having issues breathing even with moderate exercise (btw I'm not an obese person). My ob/gyn was very concerned with these side effects and told me to inform them ASAP. What did they do...blamed my side effects on an ob/gyn related issue (which they had previously done). When I informed them I had recently seen my ob/gyn within the past 3 weeks they then said, "Oh, well it's a general practice doctor issue. Wth???? Can they take some responsibility that it's a freaking thyroid issue, and HELP their patient???? Btw, this was Dr. Horst who I was dealing with. Unfortunately, they could care less about the patient or how the patient feels. I even told them my quality of life sucked cause of that med...didn't phase them. I had to practically beg for them to switch me back to synthroid. They finally gave in, but I will prob never go back!
I do not recommend. The doctor is useless. She tells me about all the other patients and herself- how she sweats a lot.... Never is the appt about me. I have an autoimmune disease that requires frequent monitoring and extensive lab work. "See you in a year. We will do an ultrasound In two." Waste of time and money. She isn't very knowledgeable. I've learned more in books.
Don't go here if you want help. You wait forever, go through testing, just to be told they can't help you bc you don't fit what they "thought" was wrong with you. It's happened to many people and a waste of time and money!
I have medical conditions that forced me to cancel and reschedule a few appointments when I was a patient with them a year ago. Due to these conditions I had to resign my position at work and lost my state health plan. I have tried to get back into their office for care through the VA choice program. They turned me away first because of a mistake between their front office and financial office. That I cleared up. Now I was informed that because of rescheduling those appointments. Which I did according to their office policy. I am being denied care by them because the Doctor reviewed my file and said no. It seems more to me that they do not want to take care of a Veteran because they do not want to deal with the VA system.
It's bad enough when you are diabetic or have a dysfunctional thyroid, and the stressful "service" this place offers only worsens your symptoms. Do not waste your time getting a referral here if you prefer a professional office staff and timely returned phone calls. I believe they are so busy having "think tanks" in the back on how they can charge extraneous fees that they have no time to really help people. If anyone knows a way to get these people to pick up their phones, please let their current patients know! I am sending them my last check in the mail today.
I have been a Type I diabetic for 40 years. I had an awesome endocrinologist when I first came to Columbia, SC 25 years ago but when he retired, I struggled to find another who offered the same level of care. I was referred to Dr. Laura LaBoone recently and couldn't be more pleased. She is knowledgeable, compassionate and flexible. They have a dietitian and lots of support for my transition to a CGM (continuous glucose monitor). They even allowed me to use one from their office for a one-week trial. Moving to this technology and feeling confident in this team has already made a great improvement in my diabetes management and well being!
HORRIBLE. I made a Yelp account just to give them a bad review... I've been waiting almost two weeks for them to return my call- I've called about 9 or 10 times and not a single person has answered the phone. It's absolutely negligent and inconsiderate for healthcare professionals to conduct business this way. Save your time and energy, go somewhere else.
It's awful!!! I've been waiting for 2 weeks for someone to return my call. You cannot talk to a person on the phone. Everything is voice mail supposedly they will return your call within 24 hours. I've been waiting for 2 weeks. going to their office today to pick my records and find another place!!!
My wife dealt with Laurel Endocrine for her gestational diabetes during her first pregnancy. She made every visit required and followed all directions until our child was born. She cancelled her follow up appointment after our child was born because she was still recovering and settling in with the new baby. We didn't find out until two years later when we learned of our second pregnancy that she had been dismissed due to the cancelled appointment. This has left us having trouble finding a doctor to care for her during the pregnancy since this is the only Endocrinology that most doctors in the area work with. I don't see how it should be allowed that one doctor has so much power in such a big area.