My child attended Boys and Girls Club at White Knoll Elementary for a very short 8 weeks. This was my first experience with this establishment. I pulled my child out this past week after another child threatened to bring a knife to school and stab my child with it. The child that made the threat was in a group of children that had been bullying my child for weeks! Multiple complaints were made on these children over these previous weeks. The week prior to this threat being made, my child was suspended for a 2 day period for putting his hands on one of the children in this same group. Even after I had been assured that these children would be kept away from mine. After investigating the knife threat against my child, I was informed by Boys and Girls Club that the situation had been handled and that I did not need to worry going forward. When I asked what the punishment was for these children bullying my child, I was told by BAGC that they could not disclose this information to me. After speaking to the school administration, I was informed that there was no punishment given at this time because there was no knife found and no admittance from the children that a threat was made. The BAGC handbook states that there is a no tolerance policy for bullying and harassment. What a JOKE!!! I emailed the corporate office to voice my concerns and to let them know that I would no longer be sending my child back to their establishment. 3 days later, I received an email notifying me that my child was withdrawn from the program. No answers to my questions, no apology, nothing!!! The instructors at this facility are obviously not equipped or capable of keeping bullying under control. During the investigation, I was told that the children admitted to pursuing my child that day even after they were told not to. However, no one saw this...?? Either that is true, or they saw it and just didn't care!! Neither of those scenarios are ok!!
Years ago my mom took my older model Toyota Camry to this Auto Club when they were on Shop Road. If I remember correctly, Artis is whom assisted us. She had a series of work completed and was supposed to get a brand new water pump. Fast forward, she has another mechanic look at it and he informs her that the pump hasn't been replaced in over 10 years. It sickens me how mechanics can be so crooked and fool women. I'm sure he still has her record. This is only the beginning as I am beginning to make reports everywhere of how we were duped of our money and now our car needs what should have been placed on back then. Mom and daughter. I was a bit younger when we stepped in the office but recollecting back I could feel the dishonesty in the room while I was in there. How sad. Would you want this done to your mom or sister?
They have drink "specials." But what is special about serving punch with hardly no alcohol at all. Every drink seemed to shrink. The bartender miss counts often. And the owner was said to be seen going through patrons pockets. No one likes to feel played when they are spending their hard earned money.