Years ago my mom took my older model Toyota Camry to this Auto Club when they were on Shop Road. If I remember correctly, Artis is whom assisted us. She had a series of work completed and was supposed to get a brand new water pump. Fast forward, she has another mechanic look at it and he informs her that the pump hasn't been replaced in over 10 years. It sickens me how mechanics can be so crooked and fool women. I'm sure he still has her record. This is only the beginning as I am beginning to make reports everywhere of how we were duped of our money and now our car needs what should have been placed on back then. Mom and daughter. I was a bit younger when we stepped in the office but recollecting back I could feel the dishonesty in the room while I was in there. How sad. Would you want this done to your mom or sister?