Be wary! We drove from out of town for a vehicle dicussed over the phone. They never asked for a deposit and when we got there at 930 the next morning we were told it was sold as closing last night. They had some other vehicles of interest, we ended up purchasing one after 2 hours of haggling. On our interstate drive home Sunday the hood was bouncing. It appears to be common in the vehicle, but needs to be fixed. We called and were told "Sorry, there is no warranty." A week later, the oil warning light comes on, and apparently it is burning oil. While in the shop for that, they discovered more and it was verified by a second opinion. NOW 3 weeks later, they did not pay off our full trade in balance. What the heck!?!? We sat right there and got the pay off balance in the flippin dealership! HORRIBLE PLACE TO DO BUSINESS, YOU WILL GET SCREWED.
I recently purchased a Kawasaki 610 4x4 Mule at Columbia Powersports on Two Notch Rd. The whole process from beginning to end was extremely smooth with no hidden surprises. My salesman, Bruce, was very helpful in demonstrating the product as well as patient while I took my time in deciding when to purchase. He returned my phone calls promptly as I had a few questions after leaving the dealership. Karen, who handled the actual transaction, was professional and Jack delivered the unit in a very courteous manner while explaining the operation of the machine. My overall experience was very positive. I would recommend Columbia Powersports to anyone.
I was very pleased with the service I recieved on my recent purchase of an ATV. The staff (and my sales associate, Shaw), was very friendly and quite knowledgeable when it came to answering any questions I had, no matter how simple they may have been (since I didn't know a great deal about ATVs). Being a female who had only limited knowledge about 4 Wheelers, I did not feel in any way that I was being taken advantage of during my decision making. They also made suggestions as to places that were good to ride. Overall, it was an enjoyable experience, thus making my purchase that much better! Thanks guys and gals! I will be back!
In may I was traveling thru columbia on a bike. I had a flat tire on interstate 77. Being from Florida and not knowing a soul in Columbia, I was unsure of where to go for help. Someone suggested col. pwsports. I called, they came right over and picked up me and my bike . The service department wheeled me right in. They replaced my bike tire quickly, professionally and got me back on the road. I would recommend columbia powersports for any motorcycle service needs.
My experience was not initially the best. Things were frustrating. I was very confused and spent a great deal of time at the dealership, but the Sales Manager, Robert Duncan, ended up following through with what I asked. Overall, Midlands stood by their word. Maureen and Brad were very patient and helpful and I drove away in an awesome vehicle.
Went here to look around and look at a particular dirt bike that I have been interested in. I talked to the sales manger Kollin who was very knowledgeable and was not pushy at all. Price was very straight forward with no gimmicks or bait and switch tactics used by many other dealers. The dealership is also locally owned which is a plus.
I went to them with issue with my Chevy Cruze. Nikki had me get an appointment because they were slammed with customers so i could bring it back and get it looked at that day. I dropped my car off and in an 1 and 1/2 AJ called me back to let me know everything was fixed. Great Customer Service from Nikki and AJ.
i just recently bought a 2007 Yamaha vx from you and my sales rep was Wayne and he did a good job with the sale and my experience was outstanding I will recommend you to all my friends and family I will make all my future purchases from you thanks a lot Columbia PowerSports keep up the good work.
Very knowledgeable sales staff and very customer focused management. The Two Notch Road facility went way beyond the call of duty due to a miscommunication on my part. They proved they are the dealer that understands customer service. I will be back to purchase again from Columbia Powersports.
Brought a 2011 Cadillac Escalade from here. The sales manager Marin is awesome. I had a couple of concerns about my vehicle and he made sure I was happy with my purchase. Would definitely recommend if you are looking for good professional customer service.