Very happy customer, not so easy to please. I searched hard for a competent local convertible-top installer and happily found this proprietor/shop. We discussed the job to be done and I determined that Mr. Guinart had considerable experience as he examined all the separate components I had previously purchased. He quoted a fair price which I thought was good for such a complex undertaking. We made an appointment for a two-step/overnight install. He called to confirm the day before. I dropped the car one morning and picked up the car, as planned, the next afternoon.It was beautiful. The new roof was very tight and very quiet for my drive home.I believe Mr. Guinart to be honest and honorable. He did everything he promised in a timely manner, and I would recommend him and his team for complicated work like this.
The Owner /Operator did me a gross injustice in dancing around his "guarantee", informed me he would give me a special deal on non guaranteed work from start to finish for $35.00 stating it was normally $45.00 (a boldface lie), and guarantee it. The Owner lied to me from the beginning about his guarantee, wants inflate the price ane state he is giving me a special price of $35.00 when that is the regular price paid for the non guaranteed work several years ago for the exact same work being quoted. I give him the go ahead to do the work only for him to inflate the price to $40.00 instead of the price quoted orally of $35.00. What a dishonest individual. I showed up to the shop to find the two apillars in a dirty chair, debris on both apillars, markings / character flaws on one, and multiple inadequacies concerning the workmanship. Both apillars were not wrapped to compliment the inside, high abd low spots on edges, upholstery too high on ends not being tucked tight allow surfaces to be flat, and ends open and not properly glued. I was mortified the Owner/Operator had the nerve to shoddy work as a longstanding customer of 15-16 years, inflate the price agreed, and provide me crap, and expect me to pay for it. I spent more in gas to and from to than the job itself. The Owner replied "You think I work for free? Nothings free. I don't work for free. I'm not giving you it for free". I reluctantly paid the Owner $20.00 for subpar work he claimed to be a professional job.I informed the Owner I would address the matter with the BBB and he replied "I don't care what you do. You're wasting your time. You think they are going to do anything to me. There not going to do anything to my business. I've got too much work. Look at all the work I've got. Just go...."I have never been treated this way in my life and will never do business with this "Shrude Character" ever again.