My daughter-in-law and I ate at Chili's on May 1, 2020. I ordered the $18.00 rib eye steak. I got a very thin steak with more fat than steak. The only good thing about the plate was the mashed potatoes which were delicious. I still couldn't taste the alcohol in my cocktail even though the waiter said he put it in there himself. This is the second time I have eaten at Chili's on Two Notch Rd and I went back primarily because of the friendly staff. I was not disappointed. The staff is one of the best in any restaurant I have eaten in. That still does not make up for the disappointing menu. I think I will try somewhere else next time I am in Columbia. My daughter-in-law was very pleased with the food, service, and atmosphere.
Terrible experience EVERY time. Please close this location!! Never pull aside when asked by drive thru cashier. It’s a trap to keep their numbers down and forget your order. Employees are borderline hostile. The food is unimpressive, even by fast food standards. Avoid this location at all cost.
Went and had a great lunch until the waitress told us they are closing Sunday. Disappointed, love this location
Worst experience ever!!! On Tuesday April 10, 2018. I went to Applebees on killian road. I was excited about the Dollaritas so decided to go along with my 3 kids... First thing, i had to ask where my drink was 3 times, took 20mins to get it.... 2nd, we got there at 6:44. Food came out at 7:27 I sent my steak back to be well done. They brought it back to me at 8:03. By that time I was aggravated and lost my appetite. I called the Manager & I asked why did it take so long, she said it set in the window for 10mins before they knew what to do with it. My waiter was new and had the greeter take my food back which she knows nothing about the food/kitchen... Smh plus the gave me the exact same steak I sent back. The manager discounted the meal off my ticket & gave me a to go tray. Took it home just to see my steak was still pink inside. I will never visit this restaurant again and wouldn't recommend to anyone.. The fact that my appetizer and salad come after my entree, I didn't dwell on that. But now everything was unacceptable!
On 2/24/18, my daughter, myself and 10 of her closest friends celebrated her birthday dinner at Applebees on Killian Rd. Everything was very nice. I spoke with Nicole, one of the managers earlier in the week and she was very willing to make sure that we would be accommodated. Even if our party consist of more the 20+. She showed us the area that we would be seated and that we could decorate it we wanted to. Our waiter was Arkevious W. He was very professional and accommodating. He was very pleasant, despite taking orders from 12 people. I couldn't have ask for a more positive experience. We will definitely be coming back.
When I pressed the little red button on the screen. A man came on and screamed at me and didn't even get my order right. I ordered a small half and half tea with 10 splendas and 2 squirts of mango and 4 squirts of raspberry. I only got 3 squirts of raspberry and no splenda. Very upsetting. #TRASH
This is the most unprofessional, poorly managed restaurant I’ve ever encountered.. I left a generous tip to my regular waitress and the manager, Jamie, refused to give it to her... this is a school teacher, single parent, who is by far their best server... I was told today by 4 employees not only did he refuse to give her the tip but had the audacity to state in front of other employees I was not her ATM machine.. I confronted him about the issue and he was extremely rude, avoided discussing the issue, lied about what he said and stormed away saying he didn’t have time for this... I’ll contact Chili’s corporate offices about this and will make sure myself, my friends, family, and numerous employees never walk in the location again.. beware!
Love what They've done with the place and the food is filling and affordable, not to mention delicious. Highly recommend giving it a try!
Poor Customer service, I came through the drive through and placed my order, when I got home, I realized that it was not what I asked for. I called the restaurant and they said the owners would have to give me a call back, no one called. I called back and the manager stated that she would fix the problem and for me to come pick up my correct order. She then called me back a few minutes later, and stated the owners told her that she could not rectify the issue and if I wanted my correct order I would have to pay AGAIN in full. They stated that the cashier had rang me in wrong and I agreed to pay the difference but they said no and I would have to pay in full! What a huge disappointment. Manager and staff were awesome but the owner, Shatel Patel, was not.
great food & great service. prices very reasonable.