You would regret if you rented from them. I do not think they care about their customers. What they are interested in is just your payment.
Flea infestation, mold, terrible communication. I live two doors down from the office, and they never contacted me to let me know that if I didn't pay my Balance of $583 immediately I would be evicted. Again, I live two doors down from the office and received no phone call, no email, and suddenly the police are knocking on my door. I received an eviction notice after being two weeks late on rent. I was able to pay the same day as receiving this eviction notice and this all could have been avoided if the office had contacted me. Previously if I was late by a few days, I would get an email or a phone call. This company is evil and vicious, and clearly just out to make a buck.
Even though we were out of state, Jimmy from Rinehart Realty, met with my family and showed them the locations which gave us a piece of mind.
I will most certainly be sure to recommend Rinehart Realty to anyone that is on the market to buy or sell their home.
Simply a terrible business. Took my application fee, told me I was approved for the home I wanted and asked me when I wanted to move in. They said they would fix the minor cosmetic things the home needed, put in a new fridge, ect. Maybe they were not expecting me to have an inspection done but I did and the house failed majorly not only did they halfway do the cosmetic fix ups but the house had black mold and lead based paint. I am pregnant and have a small child! Giving them the benefit of the doubt they had 3 weeks to fix these issues while I waited for my family to have a home. This company said the house was move in ready and once again it failed inspection for lead based paint and black mold. Not trustworthy people. I have also heard that once you sign your lease they are terrible about doing repairs.
I have never written a single review online outside of eBay. This the worst property management company I have ever encountered. The home is a pig with lip stick. It is painted very nice and the yard is fairly decent. The central air set on 78 degrees but the house is 82-85 degrees in the house. There is a constant issue with pest because the roof. I watched ants crawl from a crack in the ceiling to get to cough drops in my purse. The ceiling crack was original covered in paint. The paint has now cracked and peeled. It has been a nightmare. I watched a rat climb in the house there the air vent tonight. It is storming outside and it must have been looking for shelter. That means the air ducts are not sealed under the home. No one returns emails or calls no matter what time of the day it is. When maintenance does show up it is have you are super inconvenience to their day. I would not even recommend this company to a homeless person.
I recently bought our first home. Michael Bass was our agent and he was absolutely amazing to work with! As a first time buyer he answered all our questions and was there every single step of the way. I felt confident he got the best deal possible for us and worked hard to make sure our process was as easy as possible! He always answered my calls and any questions I had (even on Sunday's) I would highly recommend anyone to have him as their agent! He was excellent!
They have been my property manager for 5+ years. Have been helpful in finding tenants. My only major complaint is the sometimes slow response to owner requests and the high staff turnover. Billy himself has always been helpful.
They resolved a problem my son had after being shown evidence they were in the wrong. It was resolved satisfactorily.
Don't bother calling the "emergency repair" line. That is a myth. After you call 12 times during business hours each day, send numerous emails..some toothless junky looking repair guy and his hippie daughter MIGHT call you back one later with some b.s. excuse. Maybe she'll have shoes on when she greets you at the office..probably not. Top 10 worst reality companies in columbia. Do yourself a favor and keep looking for a good place to rent from. There's highschool students with better people skills and work ethic than these clowns